Customer reviews from geappliances.com
GE Profile - 15" 26-Lb. Freestanding Icemaker with Gourmet Clear Ice - Custom Panel Ready
Average customer rating
2.4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
7
4 Stars
10
3 Stars
8
2 Stars
8
1 Star
25
21%of customers recommend this product.
(
8 out of
38)
Customer Reviews for GE Profile - 15" 26-Lb. Freestanding Icemaker with Gourmet Clear Ice - Custom Panel Ready
Customer Rating
1
worst!
on April 5, 2026
Posted by: Anonymous
from denver
Do not purchase! we have had 3 leaks that have ruined out floors. We have had licensed repair people come out every time and again it is leaking.
No, I would not recommend this to a friend.
Response from geappliances.comBy Adrian, GE_Appliances, April 8, 2026
We would like to assist you with this icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor quality
on April 19, 2026
Posted by: Zeroice
from Port St. Lucie, FL
The monogram ice maker is less than a year old. It stopped working. When I contacted the service group, I got a message that there will be a service charge. For supposedly a top of the line appliance that is less than a year old!!! Something is wrong with this picture.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Sarah, GE_Appliances, April 21, 2026
We’d like to assist with the issue you’re having with your ice maker not working. If the ice maker doesn’t appear to have power at all, we recommend disconnecting it from power for a couple of minutes before reconnecting, to reset it. If the ice maker specifically isn’t producing ice, we recommend checking the fuse/circuit breaker to ensure there’s no issue. Additional troubleshooting tips are available on page 27 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--Zf0fp6U6--/495785fedc2b0af922978f37657606480cb2e1fd.pdf.
We’ll also be reaching out over email to discuss this situation with you further. We look forward to hearing back from you, so we can help with reaching a solution.
We’ll also be reaching out over email to discuss this situation with you further. We look forward to hearing back from you, so we can help with reaching a solution.
Written by a customer while visiting geappliances.com