Customer reviews from geappliances.com
GE Profile - 15" 26-Lb. Freestanding Icemaker with Gourmet Clear Ice - Custom Panel Ready
Average customer rating
2.4
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
7
4 Stars
10
3 Stars
8
2 Stars
8
1 Star
27
21%of customers recommend this product.
(
8 out of
39)
Customer Reviews for GE Profile - 15" 26-Lb. Freestanding Icemaker with Gourmet Clear Ice - Custom Panel Ready
Customer Rating
1
Not Happy. 3 ice machines in under 3 years
on July 29, 2026
Posted by: Roscoe81
from Captiva Island, Florida
Ice machine has had a magnitude of issues. Filters and mother board failures.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna, GE_Appliances, July 31, 2026
A member of our team will be reaching out to you via email for more information. Please respond back at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud
on June 17, 2026
Posted by: ellenbb
Worked for about 6 months then quit. It's the loudest machine I've ever had, I hated it.
Response from geappliances.comBy Julia, GE_Appliances, June 18, 2026
If you're still experiencing an issue with your ice maker, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor quality
on April 19, 2026
Posted by: Zeroice
from Port St. Lucie, FL
The monogram ice maker is less than a year old. It stopped working. When I contacted the service group, I got a message that there will be a service charge. For supposedly a top of the line appliance that is less than a year old!!! Something is wrong with this picture.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Sarah, GE_Appliances, April 21, 2026
We’d like to assist with the issue you’re having with your ice maker not working. If the ice maker doesn’t appear to have power at all, we recommend disconnecting it from power for a couple of minutes before reconnecting, to reset it. If the ice maker specifically isn’t producing ice, we recommend checking the fuse/circuit breaker to ensure there’s no issue. Additional troubleshooting tips are available on page 27 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--Zf0fp6U6--/495785fedc2b0af922978f37657606480cb2e1fd.pdf.
We’ll also be reaching out over email to discuss this situation with you further. We look forward to hearing back from you, so we can help with reaching a solution.
We’ll also be reaching out over email to discuss this situation with you further. We look forward to hearing back from you, so we can help with reaching a solution.
Written by a customer while visiting geappliances.com
Customer Rating
1
worst!
on April 5, 2026
Posted by: Anonymous
from denver
Do not purchase! we have had 3 leaks that have ruined out floors. We have had licensed repair people come out every time and again it is leaking.
No, I would not recommend this to a friend.
Response from geappliances.comBy Adrian, GE_Appliances, April 8, 2026
We would like to assist you with this icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible build quality
on March 24, 2026
Posted by: Britblokela
6 dead on arrival units later it worked with light use for about a year then died. Do not recommend at all.
Response from geappliances.comBy Don, GE_Appliances, March 25, 2026
We'd like to review this situation with your ice maker further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Serviced twice in 6 months and still not working
on December 15, 2025
Posted by: Nicholas 83
from Illinois
Purchased this product about 6 months ago. Have had it serviced 2 times already because it quit making ice. Filter light keeps blinking and says to replace filter. Replaced it and it made ice for less than 24hrs and same lights keep flashing and no ice. Service tech didn’t really know how to work on the unit and was not much help. Also cannot connect unit via WiFi. When it works it is great but mine has been working properly approximately 3 out of the 6 months that I have owned. Not sure where to go from here because I don’t think there is a permanent fix for unit at this point.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
(click to see the video)
Response from geappliances.comBy Vikki, GE_Appliances, December 17, 2025
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't Buy This Ice Maker
on November 22, 2025
Posted by: StacyWVU
from Morgantown WV
[This review was collected as part of a promotion.] This ice maker has never worked since we bought it. We have had numerous repairmen put various parts in and always a different ones blaming factory default to everything else just needing replaced. We have all GE appliances in our home and love them but this one is very disappointing especially for the price. Do yourself a favor and do not buy this one:(
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, November 24, 2025
We would like to review your situation and have sent you an email requesting additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Spend more money and get good ice machine
on October 12, 2025
Posted by: Into
from Ohio
Originally purchased this icemaker it lasted about three years before it died on the second one now, a year into it it seems to be working. OK I would highly recommend spending the money to get a Scottsman or a True brand icemaker the time you buy two of these things are good high-quality one will be well worth the money. Getting ready to build a new house and not going back with this icemaker and would not recommend it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Diego, GE_Appliances, October 14, 2025
We are sorry to hear your experience and glad you got a replacement for your unit. Although we are confident your new icemaker will serve you well, if you experience any issues, we recommend calling our Bodewell team at 833-426-3393.
Written by a customer while visiting geappliances.com