Customer reviews from geappliances.com
GE Profile - 15" 26-Lb. Freestanding Icemaker with Gourmet Clear Ice - Custom Panel Ready
Average customer rating
2.5
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
7
4 Stars
10
3 Stars
8
2 Stars
7
1 Star
22
23%of customers recommend this product.
(
8 out of
35)
Customer Reviews for GE Profile - 15" 26-Lb. Freestanding Icemaker with Gourmet Clear Ice - Custom Panel Ready
Customer Rating
3
Love the ice but..
on September 28, 2025
Posted by: Mani307
from Wyo
[This review was collected as part of a promotion.] This thing should come with a built in power surge protector. It's very loud, louder than my fridge and dishwasher combined and runs VERY hot. Compressor fan needs bumped up. LOVE the clear ice. Reminder the machine is not designed to keep ice frozen. Already had maintenance on it and wonder how long this thing will last. Beautiful appliance that matches all my other monogram appliances!
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, September 30, 2025
We'd like to help go over the sound level of your icemaker. During a freezing cycle, it is normal to hear the fan moving air and the water pump circulating water. Also, ice hitting the bin or ice in the bin can be heard during harvest. We are confident that your icemaker will serve you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
2
Noisy ice maker
on September 30, 2025
Posted by: Meduke
[This review was collected as part of a promotion.] It is really noisy…lots of condensation… cubes are too big
Response from geappliances.comBy Adrian, GE_Appliances, October 2, 2025
We are more than happy to provide guidance with this icemaker. It is normal for this icemaker to produce condensation during the ice production process. While this icemaker was designed for quiet operation, it still will make sounds during the production process. During the freezing cycle, it is normal to hear the fan moving air and the water pump circulating water. Ice hitting the bin can also be heard during harvest. Your feedback is extremely important to us. We will pass these comments regarding the cube size along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy.
on October 8, 2025
Posted by: SLCsad
from Lillington, NC
Noise is terrible and it runs too often when no ice is being taken.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 8, 2025
We are happy to provide guidance with this icemaker. We are sorry that you are not enjoying the sounds of this icemaker. This icemaker makes 24 cubes at a time. It is normal for the first few batches of ice to melt as the bin cools. It will take 8-10 hours of continuous run time to fill the ice bin. When the ice bin is full, it will shut off. It will automatically restart when the ice level falls either from use or normal melting. \n\n\n\n\n
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't Do it!!
on October 8, 2025
Posted by: Dead Ice Maker
We were so excited to get our new and very expensive GE ice maker. However, it died & I do mean died in less than 2 months. It needs to be replaced by GE & we have been waiting OVER two months for them to get us a new one Don't do it~!!!
Response from geappliances.comBy Adrian, GE_Appliances, October 9, 2025
We are sorry that your icemaker stopped working so soon. We see that you are working with our team, and we are confident that they will provide you with the necessary information to get this unit replaced as quickly as possible.
Written by a customer while visiting geappliances.com
Customer Rating
2
Spend more money and get good ice machine
on October 12, 2025
Posted by: Into
from Ohio
Originally purchased this icemaker it lasted about three years before it died on the second one now, a year into it it seems to be working. OK I would highly recommend spending the money to get a Scottsman or a True brand icemaker the time you buy two of these things are good high-quality one will be well worth the money. Getting ready to build a new house and not going back with this icemaker and would not recommend it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Diego, GE_Appliances, October 14, 2025
We are sorry to hear your experience and glad you got a replacement for your unit. Although we are confident your new icemaker will serve you well, if you experience any issues, we recommend calling our Bodewell team at 833-426-3393.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't Buy This Ice Maker
on November 22, 2025
Posted by: StacyWVU
from Morgantown WV
[This review was collected as part of a promotion.] This ice maker has never worked since we bought it. We have had numerous repairmen put various parts in and always a different ones blaming factory default to everything else just needing replaced. We have all GE appliances in our home and love them but this one is very disappointing especially for the price. Do yourself a favor and do not buy this one:(
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com