Customer reviews from geappliances.com
GE Profile - 15" 26-Lb. Freestanding Icemaker with Gourmet Clear Ice - Custom Panel Ready
Average customer rating
2.4
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
7
4 Stars
10
3 Stars
8
2 Stars
8
1 Star
27
21%of customers recommend this product.
(
8 out of
39)
Customer Reviews for GE Profile - 15" 26-Lb. Freestanding Icemaker with Gourmet Clear Ice - Custom Panel Ready
Customer Rating
1
Awful and not dependable.
on May 27, 2024
Posted by: Paul in Dallas
from Dallas TX
Bought GE monogram and a year later they discontinued it so parts are non existent and It is broken all the time. Will never buy GE monogram again, awful products. GE profile was so much better but their top of the line is just junk
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, May 29, 2024
We value your feedback. Your comments regarding your ice maker are extremely important to us and will be considered by our productd design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
2
Sad but True
on May 23, 2024
Posted by: tdunc
from Washington
There are things that I do like but the cons outweigh the pros. Things I like: the ice is great. It’s clear and cold. It comes out perfect and fills regularly. Things I don’t: this ice maker is loud loud. It’s in the room next to my bedroom and it has woken me up numerous times. It’s in my pantry and is too hot. It elevates the room to the point it will spoil food. I wish I could return it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Devin, GE_Appliances, May 23, 2024
We are are appreciate hearing the pros and cons you have in regards to your new ice maker. We're pleased the ice maker is providing clear, cold ice. We will pass your comments regarding the noise level to our product team to review. As we continue to make improvements to future models, your comments are extremely important to us.
Written by a customer while visiting geappliances.com
Customer Rating
4
Like, but would have purchased other cube option
on May 18, 2024
Posted by: Bnichols
Really like ice maker, but would prefer smaller ice cubes.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Not as expected
on April 14, 2024
Posted by: Gandy1974
from Decatur, AL
Ice maker works fine and was easy to install. I did not realize until after it was delivered that it did not come with a door panel! Had to order that separately and then it came without mounting hardware! Had to call and find out what hardware was needed and but it myself - GE Appliance said I would have to return the door and get a new one with the hardware.
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn’t work!
on March 29, 2024
Posted by: Anonymous
from Hendersonville NC
Hasn’t worked properly since installation, GE repair came out and got it going now 2 days later doesn’t work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, March 29, 2024
We are so sorry that your ice maker is no longer working just days after the repair. We strongly encourage you to schedule another service appointment to get this operation issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
So so.
on March 18, 2024
Posted by: Chad Rup
Make good ice most of the time. Have issues with it shutting off and not pumping the water out though.
Response from geappliances.comBy Adrian, GE_Appliances, March 20, 2024
We are happy to assist you with your icemaker. We recommend scheduling service with one of our certified technicians to get this automatic shutoff and pumping issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
good
on December 18, 2023
Posted by: nono12
from newyork
this product is very good ggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Trash Model. Would not recommend.
on December 14, 2023
Posted by: Taylor F
from Hampstead, NC
Faulty upon delivery. Shorts out and flashes uncontrollably. Shuts off all function. No buttons work to reset it. Have to unplug it. Two appliance repairmen have come out to no avail. This is an outrageous price to pay for absolute garbage.
Absolute garbage. Do NOT buy.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, December 21, 2023
Hello - Thank you so much for taking out some time to connect and share your review. We're sorry to see that your icemaker has needed repair so soon. That is never something we anticipate.
We do see that you've been working with our technicians towards getting this repaired. We're confident that we will be able to get this resolved, as we can back our appliances all the way. Again, we apologize for letting you down and we appreciate your comments.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We do see that you've been working with our technicians towards getting this repaired. We're confident that we will be able to get this resolved, as we can back our appliances all the way. Again, we apologize for letting you down and we appreciate your comments.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com