Bought GE monogram and a year later they discontinued it so parts are non existent and It is broken all the time. Will never buy GE monogram again, awful products. GE profile was so much better but their top of the line is just junk
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Response from geappliances.comBy Tierra, GE_Appliances, May 29, 2024
We value your feedback. Your comments regarding your ice maker are extremely important to us and will be considered by our productd design team for review.
There are things that I do like but the cons outweigh the pros. Things I like: the ice is great. It’s clear and cold. It comes out perfect and fills regularly. Things I don’t: this ice maker is loud loud. It’s in the room next to my bedroom and it has woken me up numerous times. It’s in my pantry and is too hot. It elevates the room to the point it will spoil food. I wish I could return it.
No, I would not recommend this to a friend.
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Response from geappliances.comBy Devin, GE_Appliances, May 23, 2024
We are are appreciate hearing the pros and cons you have in regards to your new ice maker. We're pleased the ice maker is providing clear, cold ice. We will pass your comments regarding the noise level to our product team to review. As we continue to make improvements to future models, your comments are extremely important to us.
Ice maker works fine and was easy to install. I did not realize until after it was delivered that it did not come with a door panel! Had to order that separately and then it came without mounting hardware! Had to call and find out what hardware was needed and but it myself - GE Appliance said I would have to return the door and get a new one with the hardware.
Hasn’t worked properly since installation, GE repair came out and got it going now 2 days later doesn’t work.
No, I would not recommend this to a friend.
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Response from geappliances.comBy Adrian, GE_Appliances, March 29, 2024
We are so sorry that your ice maker is no longer working just days after the repair. We strongly encourage you to schedule another service appointment to get this operation issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Make good ice most of the time. Have issues with it shutting off and not pumping the water out though.
Response from geappliances.comBy Adrian, GE_Appliances, March 20, 2024
We are happy to assist you with your icemaker. We recommend scheduling service with one of our certified technicians to get this automatic shutoff and pumping issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm