Customer reviews from geappliances.com
GE Profile - 15" 26-Lb. Freestanding Icemaker with Gourmet Clear Ice - Custom Panel Ready
Average customer rating
2.7
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
7
4 Stars
9
3 Stars
6
2 Stars
5
1 Star
16
27%of customers recommend this product.
(
8 out of
30)
Customer Reviews for GE Profile - 15" 26-Lb. Freestanding Icemaker with Gourmet Clear Ice - Custom Panel Ready
Customer Rating
5
Amazing, facte ice maker
on September 21, 2022
Posted by: Anonymous
from Gilbert, AZ
We waited for this ice maker for a long time. And it was well worth the wait. The ice is clear and lasts forever. The maker itself produces ice so fast. In a house with 6 , we fill up cups and waterbotles so often we needed something to keep up and this ice maker exceeded our expectations. Would definitely buy again and recommend to all.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
No door panel and checking water most of the time
on October 31, 2022
Posted by: EMGV
from McAllen TX
No door panel and checking water most of the time
Also it wastes a lot of water
Also it wastes a lot of water
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kacie@GEA, GE_Appliances, November 2, 2022
Hey there,
We're terribly sorry to hear your icemaker doesn't have a door panel and you're having to check the water and have concerns about it wasting water. This is certainly not the consumer experience we want for you, and we apologize for your inconvenience. We know how disappointing it is to have a new product that is missing parts and have to worry about the water it is using.
We'd like to help! We've reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience. We look forward to talking with you soon and helping get this resolved.
We wish you all the best!
Kacie@GEA
We're terribly sorry to hear your icemaker doesn't have a door panel and you're having to check the water and have concerns about it wasting water. This is certainly not the consumer experience we want for you, and we apologize for your inconvenience. We know how disappointing it is to have a new product that is missing parts and have to worry about the water it is using.
We'd like to help! We've reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience. We look forward to talking with you soon and helping get this resolved.
We wish you all the best!
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
IS water really be wasted or circulated?
on November 6, 2022
Posted by: Alexander1979
from Orlando
Alot of water spills out of the tray during the ice making process. Is this normal? Seems the machine is always making ice even if no one is using the ice.
Features
4
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 9, 2022
Hello - Thank you for choosing GE Appliances for your icemaker needs. We're glad to see you enjoy the features and appearance of this unit. We'd love to help you regarding water spills and the ice cycle.
It is normal for water to drip from the cutter grid and into the ice bin during the ice harvest cycle. This is due to the process of cutting the ice slab into cubes.
Check the following link if the ice maker is leaking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17641&_ga.
Please know we have a limited one-year warranty our appliances. If you are concerned, we recommend scheduling service so a certified GE Appliances technician can diagnose and repair your unit if needed. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We're always here if you need anything. Enjoy your day. -Shayla@GEA
It is normal for water to drip from the cutter grid and into the ice bin during the ice harvest cycle. This is due to the process of cutting the ice slab into cubes.
Check the following link if the ice maker is leaking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17641&_ga.
Please know we have a limited one-year warranty our appliances. If you are concerned, we recommend scheduling service so a certified GE Appliances technician can diagnose and repair your unit if needed. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We're always here if you need anything. Enjoy your day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great ice maker and efficient x
on April 21, 2023
Posted by: Aharp
from Fort Mitchell KY
Love the icemaker, works really well. Just wish there was a way to adjust the size of the ice cubes. The ice cubes are very large.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Cube size
on July 28, 2023
Posted by: Barry01
from Covington Louisiana
Ice is efficiently made, but ice cubes are extremely large. We were told that we could adjust the ice size, but we have not been able to figure out how to do that.
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice features
on August 8, 2023
Posted by: Ice majet
Good product but took too.long to receive the unit and to get it work properly
Written by a customer while visiting geappliances.com
Customer Rating
4
Loads of ice!
on October 18, 2023
Posted by: gramsofmany
Only been in less than a month. Performance is good but it makes a lot of noise.
Written by a customer while visiting geappliances.com
Customer Rating
3
So so.
on March 18, 2024
Posted by: Chad Rup
Make good ice most of the time. Have issues with it shutting off and not pumping the water out though.
Response from geappliances.comBy Adrian, GE_Appliances, March 20, 2024
We are happy to assist you with your icemaker. We recommend scheduling service with one of our certified technicians to get this automatic shutoff and pumping issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com