Customer reviews from lg.com
CineBeam Dual Laser Streaming 4K UHD Smart Portable Projector with LG webOS and HDR10 - White
Average customer rating
3.8
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
24
4 Stars
7
3 Stars
1
2 Stars
4
1 Star
8
81%of customers recommend this product.
(
17 out of
21)
Customer Reviews for CineBeam Dual Laser Streaming 4K UHD Smart Portable Projector with LG webOS and HDR10 - White
Posted by: Shaunpete
from Brooklyn, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great projector. Pros: great, crisp picture, silent operation, quick power up and shutdown. Cons: heavy, large, "smart tv"-like interface not necessary since most people use standalone media players. Focus lever is stiff, would prefer to change focus using remote.
Pros: ease of use, Quality
Quality
4
Features
4
Value
4
Response from lg.comBy Christian Jimenez, LG Social Media, March 30, 2023
Hi, thanks for your detailed review for your LG 4K UHD Laser Smart Home Theater Projector. Thanks for mentioning the features that make this projector work for you, including the crisp picture and silent operation. Regarding your cons, we'll take those into account as we create future generation models. We're a continuously innovating company that's always seeking to improve customer satisfaction. In the meantime, should you need support, you can contact us via chat or phone support: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com
Posted by: Pw43
from Moreno valley, CA.
Verified Purchase:Yes
Having upgraded from epson bulb projection, the picture is absolutly eye poping. Love the fact that the apps are intergrated in the device.
Hoping it serves me as many years as my previous proector.
Hoping it serves me as many years as my previous proector.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Great Product But 7 Dead Pixels After 2 Years
on March 23, 2024
Posted by: Ottawa is Wonderfull
from Ottawa
[This review was collected as part of a promotion.] Great Product, Image Quality, Luminosity, but 7 DEAD PIXELS after 2 Years of Moderate usage. What can I do?
Thank you LG to give me a solution. I live in Canada Ontario
Thank you LG to give me a solution. I live in Canada Ontario
Pros: Quality, Style/Design, Performance
Quality
1
Features
4
Value
2
Response from lg.comBy true, LG Digital Care Team, March 29, 2024
Hey there! We understand your love for your projector and we would be happy to provide you with the assistance you deserve. We recommend reaching out to our Canadian team as they have extensive knowledge about this projector. To do so, please visit this link: http://spr.ly/6422Zchfs. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
2
Great Projector, While it Lasted
on October 20, 2024
Posted by: cyborlinker
Really enjoyed the projector which has had very good picture quality. However, now the projector has dead pixels which show up as little bright dots of light. This is very disappointing, as my warranty is apparently expired. Although I thought this projector would last for at least 5 years, it has not, so will need to buy something else.
Response from lg.comBy Joslyn, LG Social, October 22, 2024
Hey there! We appreciate you sharing your experience with us. We're over the moon that you enjoyed the excellent picture quality on your LG projector! Having a clear view is key, especially when you're getting cozy with a great movie. Even after the warranty, we're always here to help throughout the lifetime of your projector—private message us on social media @LGUSSupport with your contact information. We'll be happy to look into it together with you! ^Joslyn
Response from lg.comBy true, LG Digital Care Team, October 22, 2024
Hey there! We appreciate you sharing your experience with us. We're over the moon that you enjoyed the excellent picture quality on your LG projector! Having a clear view is key, especially when you're getting cozy with a great movie. Even after the warranty, we're always here to help throughout the lifetime of your projector. Private message us on social media @LGUSSupport with your contact information. We'll be happy to look into it together with you! ^Joslyn
Written by a customer while visiting lg.com
Posted by: Eli Sc
from Philadelphia
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was my first projector investment and i wanted to future proof it with a laser. While others have mentioned the lack in contrast, I've enjoyed it and am very impressed with the color, which was honestly my primary consideration because i was worried about going from a tv and excited about hdr.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Constant DTM/HDR issues, an immense amount of blue
on June 27, 2021
Posted by: SDPB
from Toronto
[This review was collected as part of a promotion.] Many have commented in the avsforum owners thread here https://www.avsforum.com/threads/official-lg-cinebeam-hu810pw-au810pb-projector-owners-thread.3193461/page-29#post-60840484
The unit looks great with SDR, once calibrated, but pushes a massive amount of blue that is almost impossible to calibrate out (-50 on blue and +50 on green for many IREs). Iris settings below 6 are basically unusable as the blue goes crazy and can't be calibrated out.
Furthermore, a ton of challenges with HDR content looking very dark with crushed blacks and grey backgrounds on many titles, implying the Dynamic Tone Mapping algorithm needs a ton of work.
Netflix does not work as a built in app. 24p handling is poor (incorporates 3:2 pulldown and fails 24p tests). Terrible lip sync issues.
I'm really hoping LG can fix/address these in a firmware update, as otherwise this was an expensive mistake.
Also, the vertical shift is no where near what LG claims, especially when ceiling mounted.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 29, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Excellent picture and quality
on April 9, 2021
Posted by: gphb
from Nashville, TN
[This review was collected as part of a promotion.] I bought this projector to replace an excellent Epson HD LCD projector. I was attracted to the laser light source and liked that this LG model had two separate colors which I thought would reduce the likelihood of rainbow patterns and indeed I haven't noticed these at all so far. The 4K is crisp and the picture is bright. HDR mode is very noticeable and I like the range of picture options. I use an Apple 4K TV and Xbox Series X so wasn't too interested in the onboard WebOS but its generally pretty responsive and intuitive so probably useful to have. The projected image does have a small thin light border and in super-widescreen 2.35:1 mode there are of course lighter bars at top and bottom; I'm not sure why with all the adaptive dimming technology they couldn't make it go really dark in those areas too, but projecting onto a wall with custom sprayed paint using MissisipiMan's formula in the AVSforum works really well with this projector and still looks better than the movie theater and is a big improvement over the Epson because of the 4K and laser technology, and is now useable in a brighter room. My advice is save your money on the expensive screen and splurge on this projector if you are thinking about it. I do think this technology is a generation ahead of the last and what's nice is it's also LG quality (I knew they made the best LCD IPS panels for computer displays as we have 6 of them, but now find they make really good projectors too) and really nice design and aesthetics. Switching on and off is fast and reliable and ambient noise seems quieter than anything else we have in the media room. We run a 30ft HDMI cable originally intended for 18Gbps through the ceiling and I was glad it didn't have to be replaced and meets all the XBox and Apple diagnostic tests at 4K/60Hz and 1080p/120Hz and works well with ARC sound too, even with a 3 year old receiver.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from BOTHELL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The LG HU810PW 4K UHD Smart Dual Laser CineBeam Projector is truly amazing and a perfect one for having the best movies and watching experience at home. It has superb colors and contrast. Connecting a Bluetooth device is very easy and quick. Controlling the lens shift and screen size is also very easy. The downside is the weight of the projector at 25 Lbs. Other than that, it is the perfect projector you need for your home. I received this product at a discount for my honest opinion
Written by a customer while visiting The Insiders
