Customer reviews from lg.com
CineBeam Dual Laser Streaming 4K UHD Smart Portable Projector with LG webOS and HDR10 - White
Average customer rating
3.7
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
24
4 Stars
8
3 Stars
1
2 Stars
4
1 Star
9
81%of customers recommend this product.
(
17 out of
21)
Customer Reviews for CineBeam Dual Laser Streaming 4K UHD Smart Portable Projector with LG webOS and HDR10 - White
Posted by: Bobby Lee
from Houston, TX
Verified Purchase:Yes
Had to have unit shipped in for consecutive years for dead pixels. 2nd time the unit was not repaired, but given a pro rated refund. For the money that was spent for the initial purchase it is beyond disappointing.
Quality
1
Features
3
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 13, 2023
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
1
Dead pixels
on December 16, 2023
Posted by: 2deadpixels
from Ohio
2 dead pixels at 3000 hours. 20,000 hour light engine doesn't matter when the pixels die after 1.5 years
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 26, 2023
We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. Please let us know if we can be of further assistance. ~Tanisha
Written by a customer while visiting lg.com
Posted by: MHoran
from Murrieta, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] After 6-weeks of use and fine tuning, I can confidently say this is an amazing projector and a significant upgrade from projectors twice the price just 5-years ago. I replaced a high-end Panasonic bulb projector that was an excellent projector, but the overall improvement with the LG unit is night and day. I highly recommend this projector whether you have a dedicated dark room or a light room that normally would suffer the consequences of a faded picture.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Hopefully add a couple of features with updates.
on February 16, 2021
Posted by: jbone4318
from Huntingtown, MD
[This review was collected as part of a promotion.] This is my first projector. Gorgeous bright picture. I am hoping that LG can add 3D functionality via an update. I get that 3D was abandoned on TV's, but when you have a 150"+ inch screen, it is a great feature to have. One of my other reasons for purchasing this projector is HDMI 2.1. I realize, at this time, it is not capable/advertised to get 4k at 120HZ. I was hoping since the hardware is installed, just maybe, this gets updated. The vertical zoom is an awesome feature to have with a 16:9 screen. 4K movies look awesome on this projector. The picture is so bright it is like having a 150" LED on my wall. The remote and LG smart system is great.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Cyborlink
from San Diego, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] This replaced 5 year old a HD lamp based projector in my dedicated home theater (black walls) so I run it on the Eco mod, lowest light output yet is still plenty bright. I feed my 4K streaming from an NVIDIA Shield Pro and of course the 4K is amazing. Initially I found the fan noise to be a little distracting when there was no dialog or content sound as the fans seems to have a higher pitch than previous projector. I added some acoustic foam on the walls adjacent to the projector and that made a big difference. I also change the mount location by lengthening the ceiling suspension arm to drop the projector and thus reduce the amount of adjustment required for key-stoning. This helped to increase the image sharpness.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RZAruction
from Princeton, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received my projector and tested it out for a few hours. Definitely has amazing clarity and sharpness, almost as good as my 4K tv. Will update this review once I have gone through some more hours of viewing
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: B C B
from Madison, Wi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using this projector for nearly 1 month now and it is incredible. Like watching a 120 inch OLED tv (that's right there is no 120 inch OLED screen).
You and your friends will be totally in awe.
You and your friends will be totally in awe.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Milos
from Washington, DC
Verified Purchase:Yes
After a year of having this projector I can say that it is one of the two best home electronics purchase I have ever made (the other being a laptop from a well-known fruit company). Yes, it is pricey, but you get more than what you pay for: highly adjustable (those horizontal and vertical shifts are essential if you don't have a dedicated theater room and/or need to place the projector off-center), quick and responsive, great video quality (*at night; only ok in daylight, this is still a projector), best TV OS in the field, easy access to cinema mode, plenty of inputs…
Best of all: the next time we move, I won't have to worry about breaking a 20-foot wide pane of glass.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com