Customer reviews from Garmin
Garmin - Instinct 2S Solar 40 mm Smartwatch Fiber-reinforced Polymer - Neo Tropic
Average customer rating
4.3
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
104
4 Stars
33
3 Stars
9
2 Stars
4
1 Star
13
Customer Reviews for Garmin - Instinct 2S Solar 40 mm Smartwatch Fiber-reinforced Polymer - Neo Tropic
Customer Rating
5
Best Smartwatch Out There!
on June 3, 2025
Posted by: Josiah Schools
I’ve actually had this for around a year now and have tried other things intermittently (Apple Watch, whoop, etc…) and this has been the winner.
The two week battery life, durability, and practical features make it the best for me. It’s ability to track sleep and give scores, give aerobic activity readings, blood oxygen, recovery time, and even DETECT specific exercises during strength training is above and beyond what anything else can do on the market that I’m aware of for the price point.
Get one.
Written by a customer while visiting Garmin
Customer Rating
5
Instinct 2S
on June 11, 2025
Posted by: tsavpi
Excellent watch. Health apps are spot on. Size is perfect.
Written by a customer while visiting Garmin
Customer Rating
2
Not user friendly
on June 28, 2025
Posted by: Wouldn’t recommend
Not very user friendly, smaller buttons and unnecessary features to clog up what it’s needed for.
Written by a customer while visiting Garmin
Customer Rating
5
Great watch and great support
on July 9, 2025
Posted by: lg_08
i've had this watch for a years and used it to its full potential. finally cracked the screen after years of daily use and Garmin sent a new watch immediately and let me use my cracked one until i recieved the new one. once i recieved the new one i sent the cracked one to them and the process was seamless.
Written by a customer while visiting Garmin
Customer Rating
3
Inaccurate heart rate for treadmill mode
on July 11, 2025
Posted by: d.m.37
Love the design and look. But two fatal flaws: 1) heart rate can be very unreliable for treadmill mode. I know my approximate hr from previous Apple Watch data. My range for a mid-effort run is 140-170 but Garmin would give me a constant 100, or even 70-80 for treadmill. I could use run mode to get an hr closer to reality, but that's not optimal because run is supposed for outdoor 2) the watch strap that comes with the watch is not breathable. It gets uncomfortable after a long run or wearing it to sleep after a few nights. Have to spend extra for a better band. (Also, sometimes the watch couldn't detect sleep data. But that's a smaller issue compared to the two major flaws)
Response from GarminBy Garmin, Care, July 11, 2025
I'm sorry to hear that has been your experience with the watch. We would love to troubleshoot and get this to meet your expectations. Please contact our support team Monday through Friday 7a-7p CST at 800-800-1020.
-Garmin
-Garmin
Written by a customer while visiting Garmin
Customer Rating
5
Motivation plus!
on July 14, 2025
Posted by: Anonymous
I could not be happier with my purchase over 3 years ago; the Garmin Instinct S2 Solar! Awesome technology, every activity at your fingertips and the ability to create a manual workout. Looking back at weight, miles I have run or walked, weight training etcetera, has motivated me to achieve every goal and more! I was hesitant to purchase since I am a petite female, 67 years young. My fitness age is down to 58.5, per Garmin watch app. Best decision ever to buy!
Written by a customer while visiting Garmin
Customer Rating
5
Very useful
on July 14, 2025
Posted by: Lisa61ld
I've used both a Samsung smartwatch as well as a Fitbit. I find the Garmin Instinct the best I've used so far. I like the no frill appearance and the plethora of information on the watch face. I trust the information accumulated because it is a Garmin. If I had to give one criticism, it woyld be the lack of colorful nonsilicone replacement bands.
Written by a customer while visiting Garmin
Customer Rating
1
Very disappointed
on July 25, 2025
Posted by: Anonymous
Very difficult to set up. The watch kept resetting and I couldn’t get past setting up Garmin pay which I did not want to do. Also the band is too small for a male with a 7” wrist. I returned this after struggling with it for 2 hours.
Written by a customer while visiting Garmin