Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
4
Great but one issue
on March 3, 2023
Posted by: Butterfly2000
[This review was collected as part of a promotion.] The volume gets distorted and messed up various times
Written by a customer while visiting Samsung US
Customer Rating
1
I have replaced this phone 5 times within company.
on March 4, 2023
Posted by: Phones
[This review was collected as part of a promotion.] I have replaced this phone 5 times within company. It constantly freezes.lose color..disconnect from network
Response from Samsung USBy Bethany, Social Commerce, March 9, 2023
Hello... Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a few links that should help with the freezing and connectivity of your device. Please reach back out to Samsung Support for additional assistance with your device. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Samsung phone freezes and crashes
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great layout of features
on March 4, 2023
Posted by: thatguy
[This review was collected as part of a promotion.] My family uses apple until they tried my galaxy S22 so they switched
Written by a customer while visiting Samsung US
Customer Rating
4
Quick drain of the battery
on March 4, 2023
Posted by: Someone
[This review was collected as part of a promotion.] Well the biggest problem and the only one I have is that the batter drains way too fast tho it does last more than my previous phone
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung galaxy phone
on March 4, 2023
Posted by: King22
[This review was collected as part of a promotion.] I use my S22 for everything from my main phone to computer use! It is a very easy phone to use with great features!
Written by a customer while visiting Samsung US
Customer Rating
2
Not the best Galaxy unfortunately
on March 4, 2023
Posted by: Tiiii
Expertise:Expert
I've had the s3, the s6 and the s9. Decided that since the pandemic was over, i needed to upgrade phones. This phone had so many bugs, so many software issues. I even had to go use my warranty to get it repaired. They reset my software completely and it still did not work. The keyboard lags, apps don't work on it and the battery isn't the best. Would not recommend the s22.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Bethany, Social Commerce, March 8, 2023
Hi Tiiii... We appreciate you taking the time to review the Samsung Galaxy S22. We value your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help concerning the battery life, and glitches you've experienced. Please reach back out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Good over all phone and its not huge!
on March 4, 2023
Posted by: Oliver
[This review was collected as part of a promotion.] Best phone I have ever owned and I bet the next one will be better!
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Great Phone
on March 5, 2023
Posted by: Schoolmom
[This review was collected as part of a promotion.] My S22 has been extremely durable. The battery doesn't quiet last as long if you use your watch but it is sufficient. The camera doesn't always capture the exact colors but has amazing life like video quality.
Written by a customer while visiting Samsung US