Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
3
Good but not enough
on March 2, 2023
Posted by: Topg55
[This review was collected as part of a promotion.] It's a very fast and reliable phone the only big issue is the battery life sucks, and I mean it really sucks, but aside from that it's great really fast and reliable reliable, the face ID needs a big improvement it works less then 50% of the time, I have had the phone heat up to the point where it's uncomfortable to touch but that's pretty rare.
Response from Samsung USBy Bethany, Social Commerce, March 5, 2023
Hi Topg55... We appreciate you taking the time to review the Samsung Galaxy S22. Your feedback is welcomed as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery life and temperature of your device. Feel free to contact Samsung Support, also below, for any additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
8 month review
on March 2, 2023
Posted by: Jvic2287
from Greenville sc
Expertise:Intermediate
I got this phone back in June last year. I miss my s10 honestly. I have had to warranty this phone twice for moisture detection malfunctioning charging issues as an inevitable result. But has an AMAZING CAMERA! Night photographs are amazing. Heck daytime photos are as well. The battery Is moderately sufficient if you don't push the phone to its max. But it does get severely hot. And it has so many features removed from it from the s9 and s10 series. Connectivity works better on 4G lte than 5G or 5Guw and I feel like the Google server on this phone has dumbed itself so the assistant is a lil remedial at times. The super fast charging feature is also a plus. Super fast charger sold separately was a thumbs down as well.
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, March 5, 2023
Hi Jvic2287... Thank you for your review of the Samsung Galaxy S22. We appreciate your thoughts as it ensures we remain innovative and improve on the designs and functionality of our products. We're thrilled you love the camera! I've attached some links that should aide with the battery and temperature of your device. Please feel free to reach out Samsung Support, attached below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful
on March 2, 2023
Posted by: Julie
I'm so happy! We switched back to Samsung from LG. This phone has an amazing camera!!!! The phone itself runs amazing! I love all the customizable features!
Written by a customer while visiting Samsung US
Customer Rating
4
S22 5G The Good and The Bad
on March 2, 2023
Posted by: S224FUN
[This review was collected as part of a promotion.] I use my Samsung S22 for everyday use such as wireless payments using NFC. Streaming music in the car and using my Samsung buds 2.
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding performance
on March 3, 2023
Posted by: Atomic
[This review was collected as part of a promotion.] Graphics are absolutely amazing. Speed is beyond comprehensive and the service the smart apps give is outstanding
Written by a customer while visiting Samsung US
Customer Rating
5
Strong, Powerful, Reliable. The New Standard
on March 3, 2023
Posted by: Standard
[This review was collected as part of a promotion.] Fully I tegratws with everything with ease. Stylish productive advanced
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s22
on March 3, 2023
Posted by: Ashton
[This review was collected as part of a promotion.] I like the phone but it could use better quality of life features and compatibility and productivity good phone
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is so easy to use
on March 3, 2023
Posted by: Pickleballlover
[This review was collected as part of a promotion.] I love this phone for all my daily needs. I play some games but they aren't real high tech. I do most of my internet stuff on my phone. Shopping, checking my medical records, paying bills, etc. I feel it is very secure. The only reason I gave a 4 star is it is sometimes Difficult to text with iPhone users in group.
Written by a customer while visiting Samsung US