Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4 out of 5
4
(1,450 Reviews)
Open Ratings Snapshot
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product. 
(
262 out of 500
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
5 out of 5
5
Excellent phone super happy with my purchase
on February 23, 2023
Posted by: Carlinho
[This review was collected as part of a promotion.] I push my samsung s22 5g to the limit I considere myself a power user however I definitely believe if you are a power user go for the plus version or better yet the ultra. The battery dies quiet fast on this phone for me.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a such a just friendly phone
on February 23, 2023
Posted by: Lharris85
[This review was collected as part of a promotion.] Is great how many option there are in the quick panel and how many app you can have on the library and the phone is easy to use and change settings to make things even easier
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always Galaxy!
on February 23, 2023
Posted by: Marine2111
[This review was collected as part of a promotion.] I will always stay with Samsung Galaxy phones! I've tried others. I came right back! Love!
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
No special features
on February 23, 2023
Posted by: Liketowalk
from Florida
Expertise:Intermediate
I brought this product about a month ago, it’s been a little disappointing, battery life is terrible and no USB cable or electrical connection was included for all that it’s cost. I think that the phone should be ready to use and should be able to charge without have to spend anymore money when the phone was so expensive.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy BethanySocial CommerceFebruary 26, 2023
Hi Liketowalk... Thank you for your review of the Samsung Galaxy S22. We appreciate your critique as we continue to innovate and improve on the design and functionality of our products. Your device should have come with a USB-C charging cable, so if you did not receive one, please reach out to Samsung Support. I've attached a few links that help with its battery life. Feel free to reach out to Samsung Care, attached below, if you need any additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love everything about it
on February 23, 2023
Posted by: Misunderstood1
[This review was collected as part of a promotion.] I use it for everything I can, and that's quite a bit. I love how everything works together. I use I❤Radio, Audible, and watch alot of tiktok and YouTube. The Family Link app is the best. The camera takes amazing photos and videos. I've never had any issues with it, it runs strong and fast, even the battery life has stayed great, not slged off much at all in 18 months. I'll never use another type of phone, Galaxy S models for life. Thanks for making great phones!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to set up
on February 23, 2023
Posted by: Dpowell1946
[This review was collected as part of a promotion.] Love this phone. Takes great pics, easy to use, very fast operating system. Perfect for what I need a phone for.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on February 24, 2023
Posted by: Kartune
[This review was collected as part of a promotion.] Great for music making and camera is amazing. Great for videos and fast phone.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not to bad for the money.
on February 24, 2023
Posted by: rstorms20
[This review was collected as part of a promotion.] I previously have owned a Note 9, e10, s21 ultra, z flip3 and now this s22. I miss my s21 ultra and my z flip3 the most. If I could go back I would still own my s21 ultra. That being said this phone isn't that bad. It's just not the same as having the high end phone line. If you're not into speed and techy stuff this would be a good phone for you. Overall it's a pretty good deal if you're looking in this price range.
Response from Samsung USBy BethanySocial CommerceFebruary 26, 2023
Hi Rstorms20... We appreciate you taking the time to review the Samsung Galaxy S22. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a link that should help with the speed of your device. Please feel free to reach out to Samsung Support if you need any further assistance. Thank you for being a valued customer. -Bethany

How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
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