Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4 out of 5
4
(1,450 Reviews)
Open Ratings Snapshot
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product. 
(
262 out of 500
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
5 out of 5
5
Great phone!
on February 21, 2023
Posted by: Sloopwrld9
from Wilmington, NC
Bought the S22 a couple weeks ago and I love it! I enjoy the faster processor and the nice and the features that come with it.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They only get better
on February 21, 2023
Posted by: EmmaVicky
[This review was collected as part of a promotion.] I've owned galaxies since '08! They are easy to use and they only get better and better. The s22 has an impeccable camera with awesome tools.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG NEVER LETS ME DOWN!
on February 21, 2023
Posted by: Jennysgottagun
[This review was collected as part of a promotion.] I ABSOLUTELY LOVE MY S22! MY FAVORITE FEATURE IS CONNECTING/SYNCYING ALL OF MY SAMSUNG DEVICES SUCH AS MY TV AND CHROMEBOOK! I COULDNT ASK FOR BETTER! THANK YOU SAMSUNG!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone!!!
on February 21, 2023
Posted by: Bella57
[This review was collected as part of a promotion.] I had an s10 for years until early this past fall when it finally crashed and died. So upgrading to this I was really worried that I'd have a hard time adjusting. I worried for nothing, the interface is very intuitive and the graphics on the screen make me feel like my s10 may as well been an early 2000s flip phone. I love the battery the most, I can get by a full 2 days without plugging in, and when I do its 2 hours top till fully charged. I really recommend this phone!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product works so smoothly. I love androids
on February 21, 2023
Posted by: Veroski
[This review was collected as part of a promotion.] I use my phone for social media for work personal use but mostly for pictures. I have always been an android person I can not get into and just don't like Iphones. [My personal preference) android pictures look so much better. My android works perfectly, never let's je down. I watch Netflix movies tick tok etc easily
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Piece of Equipment
on February 22, 2023
Posted by: Puperonie1
[This review was collected as part of a promotion.] I've had Samsungs in the past and always had good performance from them. This one is no exception. Wicked fast and great battery life. Going from an S7 to a S22 I can really tell the difference.
Update: After the Sep software update it stopped getting or sending texts. I have another one just like it with a different number and it works fine. Samsung support is worthless, they tell you to reset it back to factory reset. All that does is wipe out all your info.
Used to be a good company, this is terrible I am thinking of going over to Apple
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung Junk
on February 22, 2023
Posted by: owensce49
I have finally given up on this phone and went back to my S9+
The Bio metrics work when it wants to, will not notify when Email comes in wait for me to open the email app to download email and then it download 8 to 10 all at once some of which are 6 to 8 hours old, opens and closes apps at will.
Basically this phone is a piece of junk
Response from Samsung USBy BethanySocial CommerceFebruary 26, 2023
Hi Owensce49... Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as it ensures we remain innovative and improve on the designs and functionality of our products. Below are a couple links that should help concerning the biometrics, emails and apps not functioning properly. Please feel free to reach out to Samsung Support for any additional assistance. Thank you for being a valued customer. -Bethany

Use the fingerprint sensor on your Galaxy phone or tablet
Unable to send or receive emails on Samsung phone
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone(I Highly reccomend)
on February 22, 2023
Posted by: 4bigguys
[This review was collected as part of a promotion.] This is a great phone for pretty much anything, whether this means gaming, calling, or browsing the web. I have. Ot had any issues with this phone and it is the best phone I have ever had.
Written by a customer while visiting Samsung US
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