Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
2
I want my old phone back!
on February 10, 2023
Posted by: Wantmyphone
from OK
I have had this phone a month and I hate it. Every thing is different from my last samsung galaxy phone. It is far too small.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 13, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy S22. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. The Samsung Galaxy S22+ and S22 Ultra both have bigger screens if you are wanting a larger display. Below I have linked Samsung Support. Please reach out if we can be of any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, horrible battery
on February 10, 2023
Posted by: GVBurgher
from Garnet Valley, PA
Expertise:Expert
The phone is great & all, but the battery life is HORRIBLE. I've had it for 2 months now - I got it because my s10+ battery was starting to require multiple charges per day. On day 1 I charged it & expected to be good for at least 2 days... nope! I now have to charge it twice a day. Mind you, I'm not a 24×7 head buried in my phone type. I'd call myself a moderate user at best... Very disappointed.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, February 13, 2023
Hello... Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as we strive to give our consumers the best in design and functionality. I've attached some links that should be helpful with the battery life of your device. Please reach out to Samsung Support, also below, if you need any additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Time for the upgrade- Very worth its wait.
on February 10, 2023
Posted by: Johnny T Thrifty
I have been highly determining that the S22 upgrade was worth it due to the switch feature, also my samsung had been a cloud backup when previously lost and decided to give this one a shot. Very skeptical when the case protection is even worth it due to the looks may take this one out of the bag.
Written by a customer while visiting Samsung US
Customer Rating
1
on February 12, 2023
Posted by: Manar
from Canton, Michigan. USA
Expertise:Intermediate
I boutgh brand new s22, it is not good, slow, need to charge battery more often, my old s21 was better, I paid extra but got less quality.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 14, 2023
Hi Manar... Thank you for your review of the Samsung Galaxy S22. Your opinion is welcomed as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery life, and speed of your device. Please feel free to reach out to Samsung Support, attached below, if we can be of any assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
stupid phone
on February 13, 2023
Posted by: iris
from colorado
Expertise:Intermediate
totally disappointed. battery life is bad. now i have to buy a new cord to be able to use my headphone. this cell is always hot. bad reception
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 15, 2023
Hi Iris... Thank you for your review of the Samsung Galaxy S22. We welcome your opinion as we strive to give our consumers the best in design and functionality. I've attached a couple links that should be of use concerning the battery, reception, and with keeping it at a normal temperature. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Very frustrated
on February 13, 2023
Posted by: Here I am
from TX
Expertise:Expert
I HATE THE GALAXY 22 KEYBOARD, AUTOCORRECT, AND TALL TO TEXT FEATURE. The text is not calibrated and the space bar is not wide enough which makes me constantly hit the period instead. The talk to text cuts off in the middle of my sentences and won't allow it to keep listening and typing. The autocorrect doesn't autocorrect or ever type what I am trying to type. I had a Google pixel before and could type paragraphs accurately without ever looking at my keyboard. I use this features more than any other feature and am constantly frustrated. PLEASE UPDATE THESE FEATURES SAMSUNG!
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, February 14, 2023
Hello... Thank you for your feedback on the Samsung Galaxy S22. Your assessment is important as we strive to innovate and improve on the design and functionality of our products. If you'd like to remove Predictive Text, please go to Settings, General Management, Keyboard, Samsung Keyboard Settings. Then you'll see an option for Predictive Text, slide it off so that no blue is showing. I've attached some links that should help with the keyboard. Please reach out to Samsung Support, also below, for assistance with Bixby Voice or any further. Thank you for being a valued customer. -Bethany
Adjust keyboard settings on your Galaxy phone
Keyboard is not working on Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Adjust keyboard settings on your Galaxy phone
Keyboard is not working on Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
No way to charge new phone
on February 13, 2023
Posted by: Nancy
Received 6 days ago, still cannot use it. Came with 40% battery, by time I switched over my phone only 5% battery. No plug in charger with it
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible phone
on February 16, 2023
Posted by: Yooper
from Co
Expertise:Intermediate
Worst phone I ever owned. Nothing works right. Battery is crap.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 21, 2023
Hi Yooper... We appreciate you taking the time to review the Samsung Galaxy S22. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be helpful with the battery life of your device. Please reach out to Samsung Support, also below, for any additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US