Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
4
nice phone
on January 12, 2023
Posted by: rlz12
from Raleigh nc
Expertise:Intermediate
Nice phone. Replaced an s7 edge. Yes I keep my phones for years. Don't like the following: no charging block included, power and volume buttons on same side of phone, very slick--don't handle it without a case, cannot add color to my folders--they blend in with the screen, no room for extra storage. Love the camera. Will see how the long the lenses hold up without getting scratched. Have had samsung phones for years. This one seems to a quality phone
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
on January 13, 2023
Posted by: Greek09
from Minneapolis, MN
Expertise:Intermediate
1 month in and the battery life is terrible. I want my S21 back
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy Bethany, Social Commerce, January 17, 2023
Hi Greek09,
We appreciate you taking the time to review the Samsung Galaxy S22. We value your thoughts as it ensures we bring our consumers the best in product design and functionality. I've attached some links that should help with the battery life of your device. Please feel free to reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22. We value your thoughts as it ensures we bring our consumers the best in product design and functionality. I've attached some links that should help with the battery life of your device. Please feel free to reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Charging frustration
on January 14, 2023
Posted by: Disappointed
Some times it charges. Have to keep looking each time you plug it in. This is very annoying. You think the phone is charging and it isn't.
Response from Samsung USBy Bethany, Social Commerce, January 17, 2023
Hello,
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should help with your phone not charging. We never want our customers to feel as if they’ve had a less than idea experience. Also, since it sounds as if your device is still under warranty, I've linked our warranty department below as well. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet will not charge (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should help with your phone not charging. We never want our customers to feel as if they’ve had a less than idea experience. Also, since it sounds as if your device is still under warranty, I've linked our warranty department below as well. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet will not charge (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
This S22 is really awesome! I just simply love it!
on January 15, 2023
Posted by: Flightmedicqueen
from Avon Park, FL
Expertise:Intermediate
Ya know...I waited for a while to buy a new phone & I'm glad I did wait. I did buy a cheap phone to get by cuz I actually dropped tmy S8 phone during the hurricane last year that totaled almost literally everything I own or owned.. lol. Home, car and phone... all of the above and that phone (the replacement) was the WORST so I was extremely happy to have a fast phone again. But this S22 has surpassed any and all of my expectations!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features and bright camera and videos that
on January 20, 2023
Posted by: mafi
from ghana
Expertise:Beginner
when i use it i get easy data and download my favorite games
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on January 22, 2023
Posted by: Happy S22 User
Bought the S22+ to replace my S10 last year and I have enjoyed the enhanced features very much. Great phone for sure.
Written by a customer while visiting Samsung US
Customer Rating
3
S22 - no big deal.
on January 24, 2023
Posted by: walnut cove
Expertise:Intermediate
I traded in my S9 for a S22. I miss my S9. S22 battery seems to drain quicker, they've removed the O2 and heart rate app and putting all the buttons on one side of the phone is annoying. If I try to shut the phone down it seems I have to get rid of Bixby (who needs this?) and take 4 screen shots before I get to the shut down screens. 5G - big deal, 4G worked just fine for my purposes.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hello,
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your feedback as we continue bringing our consumers the best in product design and functionality. I've attached some links that show how to customize and turn off Bixby, as well as various ways you're able to power off your device. Feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Customize the Side key or Bixby key on your Galaxy phone (samsung.com)
How to turn off Bixby on your Galaxy phone (samsung.com)
Unable to power off Galaxy phones without a Power key (samsung.com)
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your feedback as we continue bringing our consumers the best in product design and functionality. I've attached some links that show how to customize and turn off Bixby, as well as various ways you're able to power off your device. Feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Customize the Side key or Bixby key on your Galaxy phone (samsung.com)
How to turn off Bixby on your Galaxy phone (samsung.com)
Unable to power off Galaxy phones without a Power key (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Not in love
on January 24, 2023
Posted by: Phoneisok
Had for about 2 weeks now. Not in love at all. Battery life is worse than my old s10+ was. Screen is super small and the fact they dont give you a charger is crazy
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hello,
Thank you for your review of the Samsung Galaxy S22. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. I've attached some links that should help increase the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. I've attached some links that should help increase the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US