Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
4
It's What I Expected!!!
on December 24, 2022
Posted by: CHINATIVE
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] The Samsung Galaxy S22, is a good flagship device. If you have medium to large hands, it's easy to use with one hand. However this device lacks many of the features of previous Galaxy devices, including the lack of a headphone jack, notification lights and expandable storage. The speakers on the device are average, the Samsung Galaxy S10e and Samsung Galaxy S20 FE, both of which I owned previously have louder better quality speakers. The battery life is solid, although I recommend putting the device in battery save mode for long term use, that should get one through the day. The proccessor is fast, as one would expect, however Samsung has been continuing this trend of putting lower quality Full-HD displays in it's base model instead of the 1440P displays seen in older models. Perhaps it's to save battery life or MONEY, who knows. This device gets an 7.5/10. Nothing great but a good phone nonetheless.
Top Features: 6.1 Display, Great Camera, 120HZ Refresh Rate, 8GB Of RAM, Reverse Wireless Charging.
Top Features: 6.1 Display, Great Camera, 120HZ Refresh Rate, 8GB Of RAM, Reverse Wireless Charging.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed with the phone pr tv
on December 25, 2022
Posted by: Mike
from Mochigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought 2 months ago and I am not happy with it 5 g sucks
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 29, 2022
Mike, thank you for your feedback on the Samsung Galaxy S22. If you have already checked with your carrier to ensure you have 5G coverage in your area, please reach out to the Samsung Support Team for assistance in troubleshooting the connectivity of your device. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
First new phone out of box as defective
on December 25, 2022
Posted by: larmo49
from Vicksburg Michigan
Expertise:Intermediate
Bought phone 5 weeks ago and wish i had not the first one out of box they had issues setting up and i questioned if it should be this difficult and such a long process and he said sometimes.
iT WAS DEFECTIVE so after arguing with them and 4 differnt phone calls to ATT they gave me a new one well this one sometimes it will charge all the way and sometimes it will not it depends on its mood i guess, but thinking no way to have 2 bad phones i bought new charger and it makes no difference the S21 i traided in was because after a samsung update it did not always work but it was out of its warranty so they said too bad.
iT WAS DEFECTIVE so after arguing with them and 4 differnt phone calls to ATT they gave me a new one well this one sometimes it will charge all the way and sometimes it will not it depends on its mood i guess, but thinking no way to have 2 bad phones i bought new charger and it makes no difference the S21 i traided in was because after a samsung update it did not always work but it was out of its warranty so they said too bad.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 29, 2022
Larmo49, we appreciate you taking time to provide your feedback to us on your Samsung Galaxy S22. If you haven’t done so already, this device is capable of wireless charging if you are finding it insufficient when plugged in to a power source. You can also double check the settings of your device in regards to power as it might be set to a certain threshold. The Samsung Support Team is always available to help you troubleshoot your device if those are not the case as well. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Switch
on December 25, 2022
Posted by: Bmeyer12
from Wilkesboro, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] My family has been with Apple for a very long time and we tired of expensive service. When we switched to GoogleFi we switched to Samsung devices. It was a difficult change at times but overall we absolutely love our new phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very fast, easy to use.
on December 25, 2022
Posted by: Julie
from Asheville, NC
[This review was collected as part of a promotion.] I got this phone today. I like the size and accessibility.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on December 25, 2022
Posted by: Chuck
from Austin, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I absolutely love this phone. Fast, dependable, great camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
WORST BATTERY EVER
on December 25, 2022
Posted by: Emily
from Colorado
Expertise:Expert
I have has this phone less than a year and the battery can last half a day at most, with minimal use. Yes, Samsung, I am aware of all the things "I'm supposed to do" and nothing helps. For a phone this young, I should not have battery issues like this. This might be the worst battery on a phone I've ever had. I would advise not to purchase unless you want to spend your days chasing down plugs and battery packs.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 29, 2022
Emily, thank you for your feedback on your Samsung Galaxy S22. Given the stated time of ownership of your device, we would recommend taking a look in to the warranty and reaching out to the Samsung Support or Customer Care+ Teams for assistance if you believe the battery is not functioning as intended. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
All Around Great Phone
on December 26, 2022
Posted by: Malcolm
Expertise:Expert
[This review was collected as part of a promotion.] While my S9+ was working pretty well, this phone blows it away with a stronger processor, more features, and the latest version of Android.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US