Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4 out of 5
4
(1,450 Reviews)
Open Ratings Snapshot
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product. 
(
262 out of 500
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
5 out of 5
5
Good one phone
on December 9, 2022
Posted by: Nawuia
from UT
Expertise:Expert
[This review was collected as part of a promotion.] I used 6 mon, it's a good one for Samsung phone. I will upgraded to the s23.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Forever Phone
on December 10, 2022
Posted by: Crabb
from Dallas, TX
Expertise:Expert
I love my S22 +, I previously had a Galaxy Fold 3 and it was cumbersome for my needs. I have an active job and the S22+ is more easily to use while at work. I like the feel and weight of it. Hopefully, this will be my forever phone. Great job!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great after Android 13
on December 10, 2022
Posted by: GetKnifty
Expertise:Intermediate
[This review was collected as part of a promotion.] Thought this phone was just okay until the Android 13 update which almost doubled my battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It good
on December 10, 2022
Posted by: Yeahthatsme3
from Spanish Fort, SF
Expertise:Beginner
[This review was collected as part of a promotion.] I can't belive it! It's so good that if I had a Apple I would be sad.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Speaker problem
on December 11, 2022
Posted by: Gene
from Puerto Rico
Expertise:Expert
I bought 2 months ago and start gibing problems with the speaker. All the audio hear distortionated. In calls or messages. I try off/on and sometimes works, sometimes not.
Pictures so far, are great
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Some unwelcome changes to OS
on December 12, 2022
Posted by: JohnB
I've had my S22 for a couple of weeks now. The operating system is different from my former Galaxy S8. A couple of things changed that I don't like. If I turn on 'Do not disturb,' it greys out all the colors when it is activated. I don't like that and I find no way to change it; that did not happen with my S8. I just tried adding a new phone contact from a phone call I had. I tried many times to add it to my contacts by selecting the number and choosing to add it. None of them worked. I had to go to Contacts, tap the Add icon and then manually type in the number and the name. It should be much easier to add a contact when you have a phone number in the Recent calls. It was with the OS on my former S8.
Response from Samsung USBy BethanySocial CommerceDecember 15, 2022
Hi JohnB,
We appreciate you taking the time to review the Samsung Galaxy S22. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. I've attached the link to Samsung Support. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not worth it
on December 12, 2022
Posted by: Double H
Copying Apple. No slot for memory card, headphones need adapter, short life battery
Response from Samsung USBy BethanySocial CommerceDecember 13, 2022
Hello,
Thank you for your take on the Samsung Galaxy S22. Your opinion is valuable as we continue leading the charge on innovation. Concerning the headphones, you could use an adapter, or Type C headphones. I've attached links below for them. Also, some links that should help with the battery life of your device. Please feel free to reach out to Samsung Support for any further assistance. Thank you for being a valued customer. –Bethany
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support

smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It is fine
on December 12, 2022
Posted by: Mylowkey
from Louisville, kentucky
Expertise:Expert
[This review was collected as part of a promotion.] I still thinking that we should have jack audio ports and SD slot
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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