Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
5
Awesome phone
on December 7, 2022
Posted by: Jadams
from Citrus County Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] Awesome phone they just too a great phone(s21) and made it better very easy to use even if u aren't tech savvy best platform I will definitely but another one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No battery life
on December 8, 2022
Posted by: Gbear
Phone is so bad. Literally 200 degrees everything I touch it... over 2 hrs to charge and down to 40 percent in under a hr and a half. This has to be a joke.. I had a galaxy s9 for last 4 or 5 years and it still worked better than this junk..
Response from Samsung USBy Bethany, Social Commerce, December 8, 2022
Hi Gbear,
Thank you for your review of the Samsung Galaxy S22. We welcome your assessment, as it ensures we remain innovative and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should aide with the battery life of your device. Feel free to reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. We welcome your assessment, as it ensures we remain innovative and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should aide with the battery life of your device. Feel free to reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
S22 5g
on December 8, 2022
Posted by: Mike G
from Dallas, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I've owned this phone for 2 weeks and love this phone. I got tired of my 21+ SIM Card not reading error pop up every other hour since October update, so I traded it in for this phone. I haven't been happier
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S22 unlock on t-mobile magenta max
on December 8, 2022
Posted by: Ishabdullah
from Manchester, CT
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone since it came out and it's the best phone. I plan on upgrading to the s23 ultra when it comes out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I always trust Samsung smart phones
on December 8, 2022
Posted by: dmstn1616
from Az
Expertise:Intermediate
[This review was collected as part of a promotion.] I have always used Samsung smartphones since I was young. Samsung smartphones were more innovative and convenient to use than any other smartphone. When zflip3 and watch3 came out of Samsung, Samsung did things that no one expected, so I was touched once again and bought Samsung cell phone and watch. This time, I bought Samsung's Galaxy s22 and am using it. Flip was good, but I'm really happy because it's compact and convenient to use with one hand, and the quality of photos and videos has improved a lot. And most of all, I am satisfied with the improved convenience and response speed of the software. For those who want to use Samsung, I would like to recommend both the s22 & zflip series
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on December 8, 2022
Posted by: Maumeemom
from Gibsonburg ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] So far, so good. Just got about a week or so ago, like that it's a little smaller than my S20
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great user experience
on December 9, 2022
Posted by: Abra
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] Great phone and its abilities are amazing. More than I need but im glad to have them if I need them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not the best for me
on December 9, 2022
Posted by: Dane Cazz
Expertise:Intermediate
The look of the phone is okay, and the internals are great. But...there's tons of ghost touching, as well as the phone just freezing and closing whatever app you were using, as well as the phone overheating when gaming
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 12, 2022
Hi Dane,
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help with the accidental touching, freezing and over-heating you've experienced. Also below is Samsung Support, please feel free to reach out to them for any further assistance. Thank you for being a valued customer. -Bethany
Block accidental touches on your Galaxy phone (samsung.com)
App is crashing or not working on Samsung phone or tablet
Samsung phone freezes and crashes
Keep your Galaxy device at its normal operating temperature (samsung.com)
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help with the accidental touching, freezing and over-heating you've experienced. Also below is Samsung Support, please feel free to reach out to them for any further assistance. Thank you for being a valued customer. -Bethany
Block accidental touches on your Galaxy phone (samsung.com)
App is crashing or not working on Samsung phone or tablet
Samsung phone freezes and crashes
Keep your Galaxy device at its normal operating temperature (samsung.com)
Written by a customer while visiting Samsung US