Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
5
Great picture quality
on December 5, 2022
Posted by: Sirenita
from Keizer, Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this when it came out and i absolutely love it, the size of the phone, camera quality, the new features and how easy-to-use has come.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on December 5, 2022
Posted by: Baru
from tempe
Expertise:Intermediate
[This review was collected as part of a promotion.] Recommended. Great overall phone. Good performance and a nice camera.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
great phone bit has it's issues
on December 5, 2022
Posted by: Haistenmom
from Troy, al
Expertise:Expert
[This review was collected as part of a promotion.] About this phone when it first came out I'm trading it in now for the flip for but it's a great phone overall It does have its days sometimes it goes on and off by itself sometimes it loses service sometimes it says I don't have a plan but overall it's been a good phone
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, December 7, 2022
Hi Haistenmom,
Thank you for your review of the Samsung Galaxy S22. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached some links that should help with your device turning off and connectivity. Please reach out to Samsung Support for any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone unexpectedly powers off
Screen turns off while using Galaxy phone or tablet (samsung.com)
Samsung phone has poor signal and cannot use data or make calls
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached some links that should help with your device turning off and connectivity. Please reach out to Samsung Support for any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone unexpectedly powers off
Screen turns off while using Galaxy phone or tablet (samsung.com)
Samsung phone has poor signal and cannot use data or make calls
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Short battery life
on December 5, 2022
Posted by: DijanaO
from Las Vegas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought 2 of S22 and I wish I got ultra or some other. Battery life is not great. I have feeling my old s20 was lasting longer even do this one have smaller screen. You definitely have to charge it in the middle of day even if you haven't used phone much. Good thing is that it does charge fast.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 8, 2022
Hi DijanaO,
Thank you for your review of the Samsung Galaxy S22. We value your feedback as we strive to bring our consumers the best in product design and functionality. I've attached some links that should be of help regarding the battery life of your device. Please feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. We value your feedback as we strive to bring our consumers the best in product design and functionality. I've attached some links that should be of help regarding the battery life of your device. Please feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Great Phone!
on December 5, 2022
Posted by: Chrisdj22
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the s22 a couple months ago and so far it's living up to my expectations. Love the amount of storage and works a lot more quicker and more smooth than my last phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from the s10e
on December 5, 2022
Posted by: Flames620
from Pittsburgh
Expertise:Expert
[This review was collected as part of a promotion.] Phone has great specs, awesome screen, and smaller form factor so it is comfortable to hold in hands for a long time. Another impressive product from a samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S22 Review
on December 5, 2022
Posted by: gcs22
[This review was collected as part of a promotion.] So far so good with the S22, coming straight from an S8. Couple of things/issues to mention so far:
At first was bit awkward having volume buttons and Bixby/power button on the same side. Also needed to change settings for the power button because initially holding it down went to Bixby. Having a USB-C to USB-C cable is great but at the moment can only use that cable to charge the phone when plugging into my laptop as there is no wall charger in the box. Would have preferred a USB-C to USB-C A cable, many public places still have USB-A ports for charging phones, seems like an attempt to get people to buy a wall charger. If you have a USB-C to USB-A cable and the traditional USB-A port wall charger, it's good enough.
Can understand the disappointment with the battery, feels like it drains quickly at times but have set up certain Routines to where it is slightly better than out of the box as well as tinkering with notifications and Settings like changing Motion Smoothness to Standard (60 Hz). Hopefully, can keep the battery healthy.
Modes and Routines: Please continue to build on this, probably one of the most useful things I've seen on a smartphone. Can save people clicks when performing certain actions. Can set up routines for charging at night to help improve overall battery life, have Do Not Disturb on when in a specific app, and many others.
Going to get a 256 GB USB-C flash drive as I screen record in certain apps where videos can reach over 6 minutes and hit 1 GB in file size of recording at highest quality, regret not getting the 256 GB version but getting a USB-C flash drive may work out as it will cost less. So storage space can get eaten up quickly,
and need to make sure of the video/image quality when recording and taking screenshots.
and need to make sure of the video/image quality when recording and taking screenshots.
Overall, performance has been good, phone is smooth and have not encountered any issues even when gaming. Not a big pictures/camera guy so not going to comment on it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on December 5, 2022
Posted by: Luna roses
from Springfield IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone last month and i had swapped from Apple one of the best decisions I have ever made in my life its so much simpler tl use and Is packed with features tho I do have one complaint the keyboard is a bit small tho it looks like there isn't much room to scale it up but overall best phone I have used
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US