Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
1
NO CHARGING PLUG
on November 30, 2022
Posted by: PAHS
Who sells a new phone without a charging cord and plug??You do??
Response from Samsung USBy Bethany, Social Commerce, December 1, 2022
Hello PAHS,
Thank you for your thoughts on the Samsung Galaxy S22. The Samsung Galaxy S22 does come with a USB-C charging cable, however continuing what we started with the Samsung Galaxy S21 series, earphones and a charger brick are no longer included in the box because Samsung wants to minimize the impact our products have on the environment. Samsung believes the removal of earphones and charger bricks from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items. Existing Galaxy users are encouraged to continue using their current earphones and charging brick, while new users will need to purchase them separately. Please reach out to Samsung Support if you need any assistance. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Support
Thank you for your thoughts on the Samsung Galaxy S22. The Samsung Galaxy S22 does come with a USB-C charging cable, however continuing what we started with the Samsung Galaxy S21 series, earphones and a charger brick are no longer included in the box because Samsung wants to minimize the impact our products have on the environment. Samsung believes the removal of earphones and charger bricks from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items. Existing Galaxy users are encouraged to continue using their current earphones and charging brick, while new users will need to purchase them separately. Please reach out to Samsung Support if you need any assistance. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love love love this phone
on November 30, 2022
Posted by: Erika1189
from Rochester ny
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for a month now and I love camera, how fast it is and overall how it works must buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S22 is an awesome phone!
on December 1, 2022
Posted by: rghound
from Warner Robins, GA.
Expertise:Expert
I'm very happy so far with my Samsung Galaxy S22. The performance is great and the display is one of the best I've ever seen on any phone. I don't know how they get such beautiful color saturation on the screen. I also love the camera with the 50mpx sensor. It takes great photos.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect little phone! Amazing!
on December 1, 2022
Posted by: Rane
from Jefferson city, MO
Expertise:Expert
Absolutely love love love this phone! I tried the pixel 7, I hated it so much.i was looking for a small phone,I love my samsung products! Everything transferred perfectly! Camera is amazing. Couldn't love it more.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No headphone jack
on December 1, 2022
Posted by: Badmove
from Why do you need toknow
They messed up by removing the headphone jack. Bad move by samsung
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, December 5, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22. We value your feedback as we continue leading the charge on innovation. There is no longer a headphone jack, however you are able to purchase a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You can also purchase Type-C Headphones. I’ve attached links below for them. Please feel free to reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. –Bethany
Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22. We value your feedback as we continue leading the charge on innovation. There is no longer a headphone jack, however you are able to purchase a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You can also purchase Type-C Headphones. I’ve attached links below for them. Please feel free to reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. –Bethany
Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on December 2, 2022
Posted by: Kris2030
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a year ago and I am very I happy I did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love mine
on December 2, 2022
Posted by: Johhny
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] This is the best phone I think I've had it is the perfect size not to balkie fits the hand nice glad I spent a little extra money and got it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded
on December 2, 2022
Posted by: Bacon Bandit
from North Carolina
Expertise:Intermediate
I bought the S22 near the beginning of November, I upgraded from the S7. My S7 lasted me nearly 6 years and it was a really good phone. So far I'm happy with the S22, though I haven't had as much time to do much with it. Night pictures are really good, time will tell though.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US