Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
5
Awesome features great picture
on November 22, 2022
Posted by: SkyesWorld
from Virginia
Expertise:Expert
I had this phone for a month i love everything about it. So glad i switched back from iphones and even though i have the s22+ Samsung never slows down their data for you to buy a new phone NEVER Team Samsung......
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I wished I would have kept my S20
on November 23, 2022
Posted by: Robert
from Ma.
Expertise:Intermediate
Still trying to get used to new phone auto rotate goes off by itself sometimes I have to power off phone and power back on again to get it to work. Sometimes I tap on a text message and it disappears. The voice recognition is a bit better than my S20. The S22 will not let me scroll back to look at my text message before I send it if it's anything over 2 sentences. I don't know I'm not happy for spending a fair amount of extra money to get what I thought was a better phone
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy Bethany, Social Commerce, November 28, 2022
Hi Robert,
Thank you for your review of the Samsung Galaxy S22. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a link that should help with your device rotating. Please reach out to Smasung Support, also below, for assistance with your text messages. Thank you for being a valued customer. -Bethany
Turn your Galaxy phone's or tablet's screen rotation on or off (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a link that should help with your device rotating. Please reach out to Smasung Support, also below, for assistance with your text messages. Thank you for being a valued customer. -Bethany
Turn your Galaxy phone's or tablet's screen rotation on or off (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Not good
on November 23, 2022
Posted by: Disappointed
I have to constantly restart the phone in order for apps to work. Text come late, awful...
Response from Samsung USBy Bethany, Social Commerce, November 28, 2022
Hello,
Thank you for your review of the Samsung Galaxy S22. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. I've attached some links that should help concerning your apps, as well as your text messages being delayed. Please feel free to reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
App is crashing or not working on Samsung phone or tablet
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. I've attached some links that should help concerning your apps, as well as your text messages being delayed. Please feel free to reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
App is crashing or not working on Samsung phone or tablet
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Low Battery life. Bring a charger...
on November 23, 2022
Posted by: EJ mn
from Minnesota
Battery life is the weakest of any phone I've had. I'm usually looking for a charger in the afternoon. The only plus is that it charges fast.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 28, 2022
Hi EJ,
Thank you for your feedback on the Samsung Galaxy S22. Your thoughts are valuable as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22. Your thoughts are valuable as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
on November 23, 2022
Posted by: No SD card
from California
Needs to have SD card then would be 5 atar don't like to use interernal storage for all of my photos.
Need SD card. .
Need SD card. .
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
4
Response from Samsung USBy Bethany, Social Commerce, November 28, 2022
Hello,
Thank you for your review of the Samsung Galaxy S22. We welcome your opinion as we continue to give our consumers the best in design and functionality. Please reach out to Samsung Support, attached below, for any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. We welcome your opinion as we continue to give our consumers the best in design and functionality. Please reach out to Samsung Support, attached below, for any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and easy
on November 24, 2022
Posted by: AngWatts
from Brodhead, Wisconsin
Expertise:Intermediate
Bought it a couple months ago and LOVE IT! Fast, easy to navigate.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S22 5G
on November 25, 2022
Posted by: Logan2006
Expertise:Expert
I got this phone a month ago and it's an amazing device. The battery is okay but the performance is great. I highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone to have. 3rd Galaxy I've had.
on November 28, 2022
Posted by: Andrew V
from Kalamazoo, MI
Expertise:Expert
[This review was collected as part of a promotion.] I am coming up on a year with this phone in the next few months and have no complaints honestly. While I don't find myself using the stylus very much the camera and screen are absolutely fantastic.
I have no issues getting a good shot of something I'd like to photograph regardless of how far away it is, and the battery life is more than enough to get through my daily routine without having to charge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US