Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4 out of 5
4
(1,450 Reviews)
Open Ratings Snapshot
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product. 
(
262 out of 500
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
5 out of 5
5
Feels great, responsive
on October 25, 2022
Posted by: Kylelv8
from Brunswick, ga
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from S10. Battery isn't as bad as many reviews claim. Just be mindful of which apps you have running and other related settings. I enjoy the phone, especially for the price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S22 is perfect
on October 26, 2022
Posted by: Odbank
from Lancaster, CA
Expertise:Expert
[This review was collected as part of a promotion.] Sleeck, reminds me of all the premium qualitiies you'd find in an iPhone but better. The screen is perfect and the green....wow
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on October 26, 2022
Posted by: ArtemS8211
from Indian Trail, NC
Expertise:Expert
[This review was collected as part of a promotion.] Good phone however the battery life is not that
great, I have to charge it twice a day, but the performance is excellent.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung sells defective s22
on October 27, 2022
Posted by: Stuck with Samsung junk
from Asheboro nc
Expertise:Expert
They sold me a defective Samsung unit but threw away its box so now after broken promises by both Samsung and spectrum stuck with a defective motherboard.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy BethanySocial CommerceOctober 28, 2022
Hello,
Thank you for your feedback on the Samsung Galaxy S22. I've attached a link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone. Don't like the square look
on October 27, 2022
Posted by: Shawny
Expertise:Expert
[This review was collected as part of a promotion.] I don't like the square look. I like s21 better. Also the camera is not better than iPhone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Definitely recommend
on October 28, 2022
Posted by: Joshua
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone about a year ago when it came out. I love this phone so far. I live the cameras because they take incredible photos and videos. The screen is really good quality, and the 120hz is nice but the screen is a little bit dim, but you can fix that by enabling the extra brightness option in the settings. The only this I don't like is the battery is a little small for a phone this powerful. The battery only lasts for about 5 hours for me with no battery saving mode mode and 120hz enabled. Overall I would definitely recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor quality
on October 30, 2022
Posted by: Chad
Only 3 months old. It crashes, freezes, restarts and 5G is not working. Battery is unacceptable. This equipment is not adequate for basic use.
Response from Samsung USBy BethanySocial CommerceNovember 1, 2022
Hi Chad,
Thank you for your feedback on the Samsung Galaxy S22. We value your
opinion as we continue to innovate and improve on our product design and functionality. I've attached some links that should help with the freezing and restarting you've experienced, and one that will help determine why your device won't charge. Also, it sounds as if your device is still under warranty so the link to our warranty department is below as well. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet is not staying on or charging (samsung.com)
Samsung phone freezes and crashes
Samsung phone or tablet reboots repeatedly
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on October 30, 2022
Posted by: Jeffrry
from Kinnelon, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm not a tech guy & can't brag about all the cool specs this phone inevitably has... As a regular user, this phone (and it's amazing camera) does all I could ever ask for & more.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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