Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
4
The phone is just the right size
on October 22, 2022
Posted by: Jockey
from Clearwater Fl
Have had phone for 2 weeks it is very easy to use and like how battery charges very quickly
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 23, 2022
Posted by: Laparalonzo
from Las Vegas Nv
Expertise:Intermediate
[This review was collected as part of a promotion.] I like the phone. Works well for me. It's perfect for any task
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's okay
on October 23, 2022
Posted by: Vbrandenburg
from Hagerstown, MD
I bought this phone not knowing how the battery would be or that it gets hot... Battery dies to fast because it's a small amount to use... And it overheats too fast probably for that reason.
Features
3
Performance
1
Design
4
Value
4
Response from Samsung USBy Bethany, Social Commerce, October 24, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a couple links that should be of use concerning your battery and keeping your device at a normal temperature. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a couple links that should be of use concerning your battery and keeping your device at a normal temperature. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Junk phone
on October 23, 2022
Posted by: Chucks22
from Greencastle Indiana
Expertise:Expert
The battery in my s22 is junk. I have to charge my phone daily
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 24, 2022
Hi Chucks22,
Thank you for your review on the Samsung Galaxy S22. We appreciate your input as we continue to bring our consumers the best in product design and functionality.
I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review on the Samsung Galaxy S22. We appreciate your input as we continue to bring our consumers the best in product design and functionality.
I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed Loyal Samsung fan
on October 24, 2022
Posted by: seyff45
from New Jersey
Expertise:Expert
I've been a loyal Samsung Galaxy fan going back to the Galaxy S3. Unfortunately this phone REALLY misses the mark. The battery life is truly horrible and I need to recharge my phone at least once a day despite doing everything that I can do to optimize battery life.
I don't know what Samsung has done this time, but it sure seems like I'm not the only one experiencing this issue.
I truly hope some sort of plan is being rolled out to fix this issue.
As I said, I've been a loyal Galaxy guy FOREVER and this is the first phone that I've had that has me questioning different manufacturers.
I would not recommend this phone at all.
Features
5
Performance
1
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, October 26, 2022
Hello,
We appreciate your review of the Samsung Galaxy S22. We value your feedback as it ensures we remain innovative and improve on our product designs and functionality. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a loyal customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate your review of the Samsung Galaxy S22. We value your feedback as it ensures we remain innovative and improve on our product designs and functionality. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a loyal customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is more middle of the road for the price
on October 24, 2022
Posted by: Nickname
from Nh
Expertise:Expert
I bought this to replace a galaxy S5. It's a good phone, I do like a lot of what it has to offer, but I think some of the stuff is useless. Bixby should be removed as it doesn't offer any value whatsoever. The removal of the earbud connection is not good thing in my opinion. Bluetooth rewards done last long enough and some of us like having the option of using a wired solution.
The fact that you have no light to light up when you missed a call, or have a text waiting is a pretty bad design flaw. I don't like having to check my phone every few minutes. Having a light makes my life easier and allows me to disconnect.
I love the camera. It takes quality photos and video, and is a great plus in my book. All told the price tag is high for what this phone has to offer. For a flagship offering, I expected mo
The fact that you have no light to light up when you missed a call, or have a text waiting is a pretty bad design flaw. I don't like having to check my phone every few minutes. Having a light makes my life easier and allows me to disconnect.
I love the camera. It takes quality photos and video, and is a great plus in my book. All told the price tag is high for what this phone has to offer. For a flagship offering, I expected mo
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, November 14, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. We're thrilled you are loving the camera! Regarding the headphone jack, you are able to purchase a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You can also purchase Type-C Headphones. I’ve attached links for them below. I've linked some information about Bixby so you can see the neat ways it can be used, but if you'd like to remove it from your side key you can do so with the following steps. Go into Settings> Advanced features>Side Key From there you are able to change the side key from Wake Bixby to Power off menu. Also in settings, you can also activate Flash notification. Go to Settings-Notifications-Flash Notification. You can choose from Camera flash notification or Screen flash notification. Depending on what you choose, the camera light or screen will flash when you receive notifications or when alarms sound. Please feel free to reach out to Samsung Support for any further assistance. Thank you for being a valued customer. –Bethany
Bixby: How to discover more from your favorite services
Bixby | Apps & Services | Samsung US
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. We're thrilled you are loving the camera! Regarding the headphone jack, you are able to purchase a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You can also purchase Type-C Headphones. I’ve attached links for them below. I've linked some information about Bixby so you can see the neat ways it can be used, but if you'd like to remove it from your side key you can do so with the following steps. Go into Settings> Advanced features>Side Key From there you are able to change the side key from Wake Bixby to Power off menu. Also in settings, you can also activate Flash notification. Go to Settings-Notifications-Flash Notification. You can choose from Camera flash notification or Screen flash notification. Depending on what you choose, the camera light or screen will flash when you receive notifications or when alarms sound. Please feel free to reach out to Samsung Support for any further assistance. Thank you for being a valued customer. –Bethany
Bixby: How to discover more from your favorite services
Bixby | Apps & Services | Samsung US
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on October 24, 2022
Posted by: Mikey
[This review was collected as part of a promotion.] Highly recommend! Battery is the only con! Very lightweight also!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 24, 2022
Posted by: Karen
Just got my galaxy Samsung S22 on Saturday, October 22. I love it. It’s everything I wanted.. I had a Samsung S10, & went to the 22. Love the color & everything.. it takes awesome pictures & you just touch what you want, & it’s there..
Written by a customer while visiting Samsung US