Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4 out of 5
4
(1,450 Reviews)
Open Ratings Snapshot
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product. 
(
262 out of 500
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
2 out of 5
2
That's a NO for me.
on October 7, 2022
Posted by: Eddymoney
from St. Paul, Minnesota
Expertise:Intermediate
I've had this phone for 2 weeks now, I regret upgrading for sure, guess I should say downgrading. The battery is so bad that it drains almost immediately after I take it off my charger. 2 after after I leave home I'm down to about 50 percent, and I'm not even using it excessively. I'm also having a very hard time connecting it to my samsung watch. I do notrecommend getting this phone. I rather just go back to my S21.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy BethanySocial CommerceOctober 10, 2022
Hello Eddymoney,
Thank you for reviewing the Samsung Galaxy S22. We appreciate all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is really the best one I have had
on October 7, 2022
Posted by: KS39211
from Jackson, MS
Expertise:Expert
[This review was collected as part of a promotion.] The Samsung phones have been my choice for a long time. The newer versions have so many enhancements I keep getting the new version as soon as it comes out. It works with all my other technology seamlessly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yes, all good. K.
on October 13, 2022
Posted by: Jakeone
I purchased my S22 about on year ago, and I love it.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent service
on October 14, 2022
Posted by: Mike
from Rice lake, WI
Expertise:Intermediate
I bought my phone yesterday and the salesman was really helpful
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
No auto reply while driving!! Ugh.
on October 14, 2022
Posted by: Army girl
Disappointed that must-have features are not available on this phone. Really not impressed with the S22.
Response from Samsung USBy BethanySocial CommerceOctober 18, 2022
Hi Army girl,
Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Please reach out to Samsung Support, attached below, for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best fone overall for quality, price and features!
on October 15, 2022
Posted by: ZemStar
from Ft.Lauderdale Florida
Expertise:Expert
This fone is totally worth the expense for the quality of design and build of a superior device! You can get an iPhone but then you have to deal with iCloud and imh opinion isn't worth the effort and isn't any better than many of the Samsung fone lineup!
Samsung Gang!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great photos!
on October 16, 2022
Posted by: HeckofaRealtor
I bought this two months ago and it seems slow at opening apps but takes great pictures.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
if you have it buy it dont ,bat decicion
on October 16, 2022
Posted by: lorenr1
Expertise:Intermediate
that batery very chip not last 5 hour Im not happy that all
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy BethanySocial CommerceOctober 17, 2022
Hello,
Thank you for your feedback of the Samsung Galaxy S22. We appreciate your opinion as we strive to innovate and improve on the design and functionality of our products. I've attached some links that will help with the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
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