Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
5
best product
on September 1, 2022
Posted by: Ryan
Expertise:Expert
i bought this like a few months ago its the best device i ever used. as a teen it has the perfect battery. perfect size. i play games on it too and it performs amazing. i love the phone and it amazing. Samsung didn't let me down this time asnwell. love everything about it. i loved the phone since the moment i held it in my hands. i recommend this product. it has an amazing battery life. i mean i have had moments where i charge it up till 85% and it lasted me 2 whole days with more than 9 hours which for a 3,700 mah battery thats insane
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missed Calls
on September 20, 2022
Posted by: Yellowbagbg
from Michigan
Expertise:Intermediate
I love a lot of the new features of this phone but I like to keep my phone on vibrate but I can barely feel it unlike my previous galaxy it would shake the table. I miss so many calls as a result
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy Bethany, Social Commerce, September 21, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate all feedback as we continue to bring our consumers the best in product design and functionality. I've attached a link that should help with the vibration of your device. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Sounds, vibrations, and notifications on your Galaxy phone (samsung.com)
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate all feedback as we continue to bring our consumers the best in product design and functionality. I've attached a link that should help with the vibration of your device. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Sounds, vibrations, and notifications on your Galaxy phone (samsung.com)
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy this phone
on September 22, 2022
Posted by: Khalid Damisi
Expertise:Intermediate
The battery drains pretty fast like a IPhone 7 and under. I honestly wouldn't recommend the Samsung S22.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Bethany, Social Commerce, September 23, 2022
Hi Khalid,
Thank you for your review of the Samsung Galaxy S22. At Samsung, we value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. At Samsung, we value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Not great
on September 29, 2022
Posted by: Nty2vette
from Rehoboth Beach , Delaware
Expertise:Intermediate
I had to get a new phone as charging port was broken.. this phone runs hot , and doesn’t hold a charge
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, September 29, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22. At Samsung, we value all feedback as we strive to innovate and improve on our product design and functionality. I've attached some links that should be of use concerning the temperature and battery life of your device. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
Galaxy phone or tablet is not staying on or charging (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22. At Samsung, we value all feedback as we strive to innovate and improve on our product design and functionality. I've attached some links that should be of use concerning the temperature and battery life of your device. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
Galaxy phone or tablet is not staying on or charging (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
It is amazing I really love this new phone.
on September 29, 2022
Posted by: Frankthetank
from Alamo,Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it and it was amazing I love this new phone a great upgrade from my s20 plus. This is a bit smaller but way better
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the headache
on September 30, 2022
Posted by: Shellshocked
from Wichita, KS
Expertise:Intermediate
I'm on myb3rd S22 since June. Not only does it get EXTREMELY HOT but unresponsive to touch and the battery doesn't long. Your constantly having to charge it.
When I say EXTREMELY HOT, I mean so hot you can not hold the phone in your hands. I'll charge my battery to 100%, place the phone on my nightstand and by morning I'm usually at about 70% on a good day. That's after about 6 hours of NO USAGE.
When I say EXTREMELY HOT, I mean so hot you can not hold the phone in your hands. I'll charge my battery to 100%, place the phone on my nightstand and by morning I'm usually at about 70% on a good day. That's after about 6 hours of NO USAGE.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on October 3, 2022
Posted by: Pamela
from Ft Pierce, fl
[This review was collected as part of a promotion.] Trade in with s20.notsure how much better. Good so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Dope phone
on October 5, 2022
Posted by: The Darklord
from OC, Ca
Expertise:Intermediate
Really great phone, amazing camera, ultra quick and responsive UI. I love it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US