Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4 out of 5
4
(1,450 Reviews)
Open Ratings Snapshot
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product. 
(
262 out of 500
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
2 out of 5
2
Don't Get this Phone!!!!
on August 17, 2022
Posted by: Doe02
from Virginia
Expertise:Expert
Traded in my Galaxy s9 for the Galaxy 22 and what a mistake. The Galaxy22 battery life SUCKS!!! Have to charge numerous times throughout the day. Battery drains even when not in use and no aps open! Picture quality isn't that good and phone shuts on and off in middle of ads. Wishbi would have kept the S9!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy BethanySocial CommerceAugust 19, 2022
Hello…Thank you for your review of the Samsung Galaxy S22. At Samsung, we value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone twice the memory of my old s9
on August 18, 2022
Posted by: Steve D
from Carrollton Texas
Expertise:Intermediate
My only criticism is I wish they had kept the finger print sensor on the back an the option to and a micro memory card. Kept a backup on it with my S9. S
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Going on phone 4
on August 24, 2022
Posted by: Cyndrome
Expertise:Intermediate
For reference I purchased my initial phone in June of this year. Beginning of July the bottom speaker blows out. Warranty the phone about a month later same issue with 2nd phone. As of 2 days ago the 3rd phone now has a blown speaker. I don’t use the phone for much outside of normal phone functions and music. Never dropped. No water damage.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy BethanySocial CommerceAugust 26, 2022
Hi Cyndrome,
Thank you for taking the time to review the Samsung Galaxy S22. We value all feedback as we strive to innovate and improve on the design and functionality of our products. Please reach out to Samsung Support and or Samsung’s warranty department for further assistance. Thank you for being a valued customer. –Bethany
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone bad battery life performance!
on August 26, 2022
Posted by: Alex_Grnk
from San Francisco CA
Expertise:Intermediate
Great phone compared with my former one S10 although features were removed from this version, no SD, no oxigen sensors ETC
I would recommend this to a friend!
Features
3 out of 5
3
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy BethanySocial CommerceAugust 29, 2022
Hi Alex,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. At Samsung, we value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached some links that will show some of the cool features of your device. Also some that will help maintain the battery life of your Samsung Galaxy S22. IF you need any assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. –Bethany

Galaxy S22: Long Exposures with Expert RAW | Samsung - YouTube
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Meh.
on August 27, 2022
Posted by: Jake
from Charlotte, NC
Expertise:Expert
Upgraded from S10+ to S22+ on corporate rotation plan. Other than slightly different buttons and the lack of a micro-SD card, after two weeks on the road with heavy use my user experience is identical. (Disclosure I am not a photographer). I can tell no difference with 5G, speed test or functional, disappointing because I am in that value chain and was rooting for it. Solid phone, works great, but I would not spend my own money to upgrade if my S10+ was functional. Maybe I would be more excited had I upgraded from a lower tier product. Not disappointed, just not impressed.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy BethanySocial CommerceAugust 29, 2022
Hi Jake,
Thank you for your review of the Samsung Galaxy S22. We value all feedback as we continue to bring our consumers the best in product design and functionality. I’ve attached some links from Samsung’s YouTube channel that show of its neat features. If you need any assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany
Galaxy S22: Long Exposures with Expert RAW | Samsung - YouTube
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone!
on August 27, 2022
Posted by: Jesse
from San Jose, CA
Expertise:Expert
After four months of using on this phone, I'd like to say that I'm very pleased with my purchase! I had no issues with the phone whatsoever. The phone feels very premium and everything runs very fast and smooth!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Samsung how could you?
on August 28, 2022
Posted by: Avid cyclist
from Denver
Expertise:Intermediate
Ot basic S22. Only 4 negatives: 1. Puny battery 2. No expandable memory 3. Small screen 4. Tends to get real hot. My old bargain priced A71 5g was better!!
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy BethanySocial CommerceAugust 29, 2022
Hi Avid cyclist,
Thank you for your review of the Samsung Galaxy S22. We value all feedback as we continue to bring our consumers the best in product design and functionality. I’ve attached some links that should be of use concerning your battery, and with keeping your Samsung Galaxy S22 at its normal temperature. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on September 1, 2022
Posted by: Chocolate
from N.C.
I love everything about this phone can't stop putting it down. I love the camera and the video is excellent! The animation is excellent! When people call me I see my avatar dancing across the screen. I love the sound quality with a speak on the bottom and top. It charge fast just like I ❤️. This is the phone for me. I'm glad I got this phone instead of the iPhone not saying nothing is wrong with iPhone, but this is the phone for me. My Samsung active watch loves it to with lots of watch faces.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 377-384 of 1440 results 
<< 1 ... 46 47 48 49 50 ... 181 >>