Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
4
Turns off too quick
on August 1, 2022
Posted by: Arthur777
from Elizabeth city n.c.
Expertise:Beginner
Powers off too quickly. It's my phone it should stay on as long as I want. There is no option to extend time before it turns off
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is bulky and screen has scratches
on August 2, 2022
Posted by: ReyA
from Miami
I upgraded from a s8 to s22
Phone has less than a month of use and I already have nicks and scratches on my screen. I don't have a screen protector but do have an acrylic clear case that overlaps the boarders so when your phone is face down it doesn't touch the surface.
Now I'm wondering how much longer I have until the entire screen is cracked.
Now I'm wondering how much longer I have until the entire screen is cracked.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy Bethany, Social Commerce, August 3, 2022
Hi ReyA,
Thank you for your review of the Samsung Galaxy S22. We value all feedback as it ensures we remain innovative and improve on our product designs and functionality. I’ve attached a link to a screen protector that would pair nicely with the case you mentioned. It would add an extra layer of protection with anti-scratch & anti-fingerprint coating to reduce damage on the surface.
Also, as it sounds like your Galaxy S22 is still under warranty, I’ve attached the link to Samsung’s warranty department below. Please reach out to them for further assistance. Thank you for being a valued customer. –Bethany
Galaxy S22+ Screen Protector Mobile Accessories - EF-US906CTEGUS | Samsung US
smsng.us/Warranty-Info
Thank you for your review of the Samsung Galaxy S22. We value all feedback as it ensures we remain innovative and improve on our product designs and functionality. I’ve attached a link to a screen protector that would pair nicely with the case you mentioned. It would add an extra layer of protection with anti-scratch & anti-fingerprint coating to reduce damage on the surface.
Also, as it sounds like your Galaxy S22 is still under warranty, I’ve attached the link to Samsung’s warranty department below. Please reach out to them for further assistance. Thank you for being a valued customer. –Bethany
Galaxy S22+ Screen Protector Mobile Accessories - EF-US906CTEGUS | Samsung US
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is good
on August 4, 2022
Posted by: jasonthegamer01
Great phone, I like it a lot, but it seems the phones battery isn't the greatest, I've been on it since 840ish am(now 120pm) and my phone is at 66, I've literally watched my battery drop 3% withing 3-5 minutes. Also for some reason whenever I click on samsung messages to change my incoming text notification sound, it immediately boots up zedge instead of the storage and media. So I'm stuck with the apps notifications being the same as my text message sound, idk how to change that, I just want my zedge to be devices notifaction storage and media sounds, not zedge. My only complaints
Written by a customer while visiting Samsung US
Customer Rating
5
Love!
on August 8, 2022
Posted by: Suziblues
from Roseville MI
Expertise:Beginner
Traded in my galaxy 20 for the 22+ because it was time for an upgrade. I really like this phone! The pictures I take of my cats and grand kids are amazing with this phone. I have had Android, Samsung Galaxie phones for a long time so I am familiar on how to use this phone. I just love it. I'm happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Dont charge overnight!
on August 9, 2022
Posted by: Nick
from Colorado
Expertise:Expert
I got the phone about 3 months ago and its super fast, has great cameras, and everything was fine and dandy. The battery degrades pretty fast if you charge it overnight. Now I need to charge it to about 50% halfway through my day for it to stay on with moderate usage. I have low power mode off cause life360 needs it off to use your location. I would recommend this phone except for the battery.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This phone sucks
on August 12, 2022
Posted by: Snowleaf
from York pa
I bought this phone two months ago. Not a fan. I have to press the keys very hard to get them to work. Omg don't get me started on the back buttons or taking screenshots. I'll scoll and scoll until it goes back. Very annoying. No headphone unless wireless. I'm stuck with this phone for a while
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, August 15, 2022
Hi Snowleaf,
Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. With your screen being slow to respond, you can increase the touch sensitivity by going into Settings>tap Display > Touch sensitivity to enable. I’ve attached a link that explains how to take screenshots via palm swipe, button combinations, S Pen, Bixby and more. You are able to purchase a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You can also purchase Type-C Headphones. I’ve attached links below for them as well. Please feel free to reach out to Samsung Support for further assistance. Thank you for being a valued customer. -Bethany
Take a screenshot on your Galaxy phone (samsung.com)
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. With your screen being slow to respond, you can increase the touch sensitivity by going into Settings>tap Display > Touch sensitivity to enable. I’ve attached a link that explains how to take screenshots via palm swipe, button combinations, S Pen, Bixby and more. You are able to purchase a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You can also purchase Type-C Headphones. I’ve attached links below for them as well. Please feel free to reach out to Samsung Support for further assistance. Thank you for being a valued customer. -Bethany
Take a screenshot on your Galaxy phone (samsung.com)
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Galaxy ever
on August 14, 2022
Posted by: Darkhumor
from Sacramento, ca
Expertise:Intermediate
The battery is like something out of the late 90s and I've never had so many bugs on a phone. Most recently every time my phone screen turned off my cellular data would shut off. The forced reset buttons didn't work the first 3 hours I tried to restart it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, August 16, 2022
Hello. We appreciate you taking the time to review the Samsung Galaxy S22. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached some links that should help with the battery and connectivity of your device. If you need any further assistance, please feel free to reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany
Get the most out of your Galaxy phone's battery (samsung.com)
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Get the most out of your Galaxy phone's battery (samsung.com)
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
3
Battery Sucks
on August 14, 2022
Posted by: Emily
from Colorado Springs
Expertise:Expert
New phone and the battery doesn't even last me a day. I haven't had a phone battery this bad in a long time. Annoying they took away the headphone jack and the health sensor.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, August 16, 2022
Hi Emily,
Thank you for taking the time to review the Samsung Galaxy S22. At Samsung, all feedback is valuable as we continue to innovate and improve on the design and functionality of our products. I’ve attached some links that will help with the battery life of your device. Concerning the headphone jack, you are able to purchase a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You could also purchase Type-C Headphones. I’ve attached links below for them as well. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. - –Bethany
https://www.samsung.com/us/mobile/mobile-accessories/phones/usb-c-headphone-jack-adapter-ee-uc10juwegus/
https://www.samsung.com/us/mobile/mobile-accessories/phones/samsung-type-c-headphones-black-eo-ic100bbegus/
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22. At Samsung, all feedback is valuable as we continue to innovate and improve on the design and functionality of our products. I’ve attached some links that will help with the battery life of your device. Concerning the headphone jack, you are able to purchase a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You could also purchase Type-C Headphones. I’ve attached links below for them as well. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. - –Bethany
https://www.samsung.com/us/mobile/mobile-accessories/phones/usb-c-headphone-jack-adapter-ee-uc10juwegus/
https://www.samsung.com/us/mobile/mobile-accessories/phones/samsung-type-c-headphones-black-eo-ic100bbegus/
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US