Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
5
Great Phone
on July 3, 2022
Posted by: KC11
from Milwaukee, WI
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this month around February of 2022 and it has been amazing for me since then. 256GB is an amazing feature, allowing me to basically download whatever I want on my phone. The phone is fast, efficient, and overall good. I love the camera and all its features as well, I've been able to get some amazing photos with this phone. It's the perfect size for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
looks great HOWEVER
on July 5, 2022
Posted by: majick22
from bakersfield ca
Expertise:Intermediate
thought upgrading a s20 fe to get this s22 256gb was a great deal. WRONG.battery life is horrible. by s20 fe and s10e had better battery life. i should of just waited and see what others said instead of upgrading .
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce, July 20, 2022
Hi Majick22,
Thank you for your review of the Samsung Galaxy S22. We’re thrilled you think it looks great! I’m attaching a couple links that should be of use regarding the battery life.
Get the most out of your Galaxy phone's battery (samsung.com)
https://www.samsung.com/us/support/galaxy-battery/optimization/
If you need any more assistance, please reach out to us at Samsung Support
Support Home | Official Samsung Support US
Thank you for being a valued customer. –Bethany
Thank you for your review of the Samsung Galaxy S22. We’re thrilled you think it looks great! I’m attaching a couple links that should be of use regarding the battery life.
Get the most out of your Galaxy phone's battery (samsung.com)
https://www.samsung.com/us/support/galaxy-battery/optimization/
If you need any more assistance, please reach out to us at Samsung Support
Support Home | Official Samsung Support US
Thank you for being a valued customer. –Bethany
Written by a customer while visiting Samsung US
Customer Rating
2
Upgrades
on July 5, 2022
Posted by: Junk phone
from Texas
I have had my phone S22 ultra for almost a year and I've had 7 upgrades I'm sick of the upgrades keep em I don't want any upgrades ever again learn how to do a phone right the first time STOP the upgrades
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce , July 20, 2022
Hello.
Thank you for your review on the Samsung Galaxy S22. I’m attaching a link which explains the importance of updates. They help improve the user interface, enhance security, and remove minor bugs. We do recommend updating the software whenever a new version is available, however this link also informs you how to disable Auto download over Wi-Fi.
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for being a valued Samsung customer. –Bethany
Thank you for your review on the Samsung Galaxy S22. I’m attaching a link which explains the importance of updates. They help improve the user interface, enhance security, and remove minor bugs. We do recommend updating the software whenever a new version is available, however this link also informs you how to disable Auto download over Wi-Fi.
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for being a valued Samsung customer. –Bethany
Written by a customer while visiting Samsung US
Customer Rating
2
Descent phone
on July 8, 2022
Posted by: Whyisntthisworking1
from Ohio
Expertise:Intermediate
My biggest complaint is the battery doesn't last but about 4 hours while using it, I hope this improves through some updates, it's sad you spend all this money on a phone, for it not to perform very well. I wish you had a trade in value for an s22, I'd like to try the s22 ultra.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Bethany, Social Commerce, July 22, 2022
Hello. Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as it ensures we remain innovative with our designs and functionality. I’m attaching a couple links that will aide with the battery life. If you need further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Eh
on July 11, 2022
Posted by: Beach girl
from South Jersey
Expertise:Intermediate
I had many Motorolas for a very very very long time and my battery was going after 2.5 years of moto z4....I tried iPhone 13.... didn't like it at all. So I decided to go back to Samsung. I love the size and the features like the Motorola, but the battery life sucks!!!! I have the Samsung 22.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Battery sucks
on July 11, 2022
Posted by: RomNe
from Cape cod
Expertise:Beginner
Everything else is good except the battery. It's real terrible .
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Crisp photos
on July 15, 2022
Posted by: Duchess0415
from Milford PA
Expertise:Intermediate
Love the screen size. The photos are fabulous, and I love the camera. Some new fun sounds too. I'm a Samsung girl and happy to be
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s22
on July 15, 2022
Posted by: Mayra
Expertise:Intermediate
A little smaller then my s8+ but works great and fast. Battery charges quickly but seems to lose power from 100 to 80% right away. It's holds up after that most of the day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US