Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
5
Good Solid Phone
on June 22, 2022
Posted by: alwap1
Phone is very nice and works smoothly. No issues with the phone size is just right so as not to be a problem holding or carrying in pocket. Memory, storage, display, and cpu all work well. Only down side is no external storage slot and battery could be larger. All in all a great phone desipte the down side items.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 23, 2022
Posted by: Jroc2000
from Miami FL
4 weeks in. Battery burns quick,you can't add extra SD card
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Really enjoy this phone!
on June 29, 2022
Posted by: Gd224
from Crofton, MD
Expertise:Expert
[This review was collected as part of a promotion.] After not having an Android phone for a while I decided to get this on a trade in deal with Google Fi and I really enjoy it! The under display fingerprint scanner and always on display are my two favorite features. But I also love the edge panels and the camera are good too. I knocked off 1 start because battery life has been rather disappointing to be honest. Only really get around 5-6 hours of screen on time. Other than that this phone is great and I would recommend outside of the battery issues.
I would recommend this to a friend!
Features
5
Performance
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty decent phone with somewhat low battery
on June 29, 2022
Posted by: TayoEXE
from Orem, UT
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my Galaxy S22 day one to replace my Galaxy S8 for Web AR development. It was a good improvement over the now 5 year old phone (time flies). I find the 120hz refresh rate very nice to look at, but the max resolution is actually capped at 1080p. This hasn't been an issue for me though, since phone sizes are much smaller than PC screens. The new touchscreen fingerprint reader works really nicely and is much more convenient than the awkward one on the back of the S8. However, I've had issues with it overheating lately, even when I wasn't doing Web AR stuff. It simply closes out several apps if this happens. Its battery is also 3,700 mAh, which at least for my uses with video, 3D rendering, etc., it always seems to run out pretty fast. My wife also seems to not really like the camera either.
Pros: Simple to upgrade from other Samsung phones, decently powerful, nice screen refresh rate, simple and solid design
Cons: Battery life is kind of bad, may overheat, camera is so-so
Cons: Battery life is kind of bad, may overheat, camera is so-so
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality
on June 29, 2022
Posted by: TendedTick
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 4 months ago because they made it smaller than the previous generation. I am so glad I did its a wonderful phone and beautiful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!
on June 29, 2022
Posted by: Candy
from Mason, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] We've had our S22 now for a few months. Absolutely love them. I've had Galaxy phones now for over 12 yrs and they are great phones. The S22 has super cameras and many other features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
terrible battery life
on June 29, 2022
Posted by: Phil2cit
from Madison NJ 07940
[This review was collected as part of a promotion.] Has many features but features do NOT always work. Also, battery life is H-O-R-R-I-B-L-E-a strong reason NOT to buy or keep phone!
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, July 11, 2022
Hi, thank you for your feedback on your Galaxy S22. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. It looks like your device may still be under warranty, we recommend reaching out to our Samsung Care+ team and they can help. We have also provided some link that might be of use to you as well. Thank you again for being a Samsung Customer.
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Apps are draining battery on Galaxy phone or tablet:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Apps are draining battery on Galaxy phone or tablet:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy s22
on June 29, 2022
Posted by: Shari
from Charlotte County Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I wasn't planning on buying the newest phone out on the market but I'm pleased that I did. Love this phone, especially the camera!
I would recommend this to a friend!
Features
1
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US