Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
3
PHONE LOCKS WITH NO PASSWORD SET
on April 26, 2022
Posted by: Tired and frustrated
from Atlanta
Expertise:Intermediate
OMG I Had the phone 1 day and it requested foactory reset after I imported all of my data. It locked asking for a password even though all I set was the pattern. I hard reset and it did it again a day later. I called samsung and they said the phone was defective and would need to be replaced. I took it to A T and t and they said Samsung had to replace but did another hard reset since I work in Healthcare and cannot do without phone for 2 days!!.... well it locked again and I finally got the phone replaced at the store. Now I see another request for a factory reset again!! I set pattern face and password and I am waiting in dread... I have been Samsung for ever but now I may have to go to the dreaded IphonIPhone!! I am so sad
No, I would not recommend this to a friend.
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on April 30, 2022
Posted by: Francisco
from North Carolina
Expertise:Intermediate
This phone is fast and reliable, the battery lasts me the whole day on 85% and the fingerprint sensor is fast and accurate to
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life is horrible
on May 3, 2022
Posted by: Customtruckgil
from Illinois
Expertise:Expert
Had a month or so and very disappointed in battery life. I am regretting purchasing this phone. Should have stuck with S10+.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life is kinda lame
on May 4, 2022
Posted by: Shari
from Wisconsin
Expertise:Intermediate
I had the Note 9 plus, loved it. The pictures were great. I can watch the battery life go down on the new S22+, very disappointing. Also my swipe to do a screen shot does not work. Just did another update and still it does not work. The setting is on, under advanced/motions and gestures. What's going on Samsung???? Why did you change the battery and why doesn't my swipe to do a screen shot work?
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
If not for the battery...
on May 5, 2022
Posted by: Droid Guy
from Miami
Expertise:Expert
This phone would be incredible. I love the compact size, it's snappy and responsive, screen is great, what's not to like? The battery that's what. It's pathetic, and I'm not a power user by any stretch. I'll probably replace the phone as soon as I can find a suitable option with more juice but Samsung offered this on a deal with free 256 gb storage upgrade so I grabbed it. Maybe go with the S22+ instead. But I put a premium on compact size and there's just not much available in the market for that
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Why Samsung tries so hard in copy Apple
on May 5, 2022
Posted by: Elavan
from San Diego
Expertise:Intermediate
I hate Apple, I am a Galaxy S fan, but everything I love about Galaxy they just imitate Apple and take it away.
No expansion memory so adaptator
No phone jack so adaptator
No curve screen
Model like iPhone
I change from s9 to s22, and they take several steps back, how come??
A bit faster, and a better camera but all the rest???
You can do better than this, this thing are spensive?
No expansion memory so adaptator
No phone jack so adaptator
No curve screen
Model like iPhone
I change from s9 to s22, and they take several steps back, how come??
A bit faster, and a better camera but all the rest???
You can do better than this, this thing are spensive?
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
S22 Ultra - 5 star camera, 1 star phone
on May 9, 2022
Posted by: MeMacOH
from Cleveland OH
Expertise:Expert
I have been dealing with with phone for 2 months now. That's more than enough time to have giving it time to get used to it and know it's quirks. Bottom line, it sucks. I want my S20 Note back.
Connectivity:
The phone has terribly slow internet speeds on 5G (multiple cities on Verizon network). When switching between towers it often goes offline for a few seconds to a few minutes. Oddly enough, this does not interrupt phone calls, only data.
Connectivity:
The phone has terribly slow internet speeds on 5G (multiple cities on Verizon network). When switching between towers it often goes offline for a few seconds to a few minutes. Oddly enough, this does not interrupt phone calls, only data.
Battery life:
Battery life is far worse than S20 Note and S7 Note. With intermittent use, the battery dies after 12 hours. Bluetooth audio drains battery 25% faster. The power usage monitoring shows all it well. I've even deleted apps that show high battery usage such as Yahoo Mail, but alas, battery still dies after about 12 hours. I now have to recharge it around noon in order to get it though the day. That's silly.
Battery life is far worse than S20 Note and S7 Note. With intermittent use, the battery dies after 12 hours. Bluetooth audio drains battery 25% faster. The power usage monitoring shows all it well. I've even deleted apps that show high battery usage such as Yahoo Mail, but alas, battery still dies after about 12 hours. I now have to recharge it around noon in order to get it though the day. That's silly.
Performance:
For a flagship phone, this thing is extremely poor. On the upside, the camera (especially the low light performance is excellent), and the finger print reader is a significant improvement over the S20 Note. Virtually all other aspects are in the negative category. If it were a midlevel phone, it would be satisfactory, but it isn't a midlevel phone and does not have a midlevel price. Slow transition between apps. Messages crashes regularly. In fact, many preinstalled mainstream apps crash frequently. (Messages, Maps, Chrome). Even the Samsung pre-installed app "My Files" crashes every time certain functions are used.
For a flagship phone, this thing is extremely poor. On the upside, the camera (especially the low light performance is excellent), and the finger print reader is a significant improvement over the S20 Note. Virtually all other aspects are in the negative category. If it were a midlevel phone, it would be satisfactory, but it isn't a midlevel phone and does not have a midlevel price. Slow transition between apps. Messages crashes regularly. In fact, many preinstalled mainstream apps crash frequently. (Messages, Maps, Chrome). Even the Samsung pre-installed app "My Files" crashes every time certain functions are used.
Overall, despite having the "top of the line" Samsung flagship S22 Ultra, I cannot wait to be ride of this thing. Great work guys, great work.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on May 9, 2022
Posted by: SDC24
from Washington
Expertise:Intermediate
I have tried and loved many samsung products over the years but this Samsung S22+ is the worst phone I have ever had. I have had nothing but problems with the performance, the constant ads that pop up on the home screen, the phone freezing 10 times a day. I can barely get anything done. So ,for that I would not recommend this phone.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US