Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4 out of 5
4
(1,450 Reviews)
Open Ratings Snapshot
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product. 
(
262 out of 500
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
4 out of 5
4
A nice upgrade
on April 12, 2022
Posted by: France
from New York
Expertise:Intermediate
This is a nice upgrade for me. It has very nice features and you can customize alot of things I love it. However, the only thing I am not happy about is you cannot add more memory if you want to you, have to buy it. Samsung needs to bring this feature back because it's like having an IPhone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, but don't use screen protector
on April 12, 2022
Posted by: Drachun
from NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] There is an issue with the fingerprint unlock. It hardly works through a screen protector, and without one is still worse than S9, which I had before.
They also removed the heart monitor, blood oxygen component as well.
Apps run great, good screen, good performance, love the camera. Good upgrade in specs, but miss removed features.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVING THIS PHONE
on April 12, 2022
Posted by: HEIDIKAY
from HUNBOLDT, KS
Expertise:Intermediate
[This review was collected as part of a promotion.] I BOUGHT THIS A MONTH AGO AND AM SO GLAD I DID. EASY TO USE, GREAT PICTURE QUALITY
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the Galaxy S22+
on April 12, 2022
Posted by: Karl
from Meridian, Idaho
Expertise:Expert
I looked another android, but waited for the S22+. I've been happy with all our Samsung products, been a Galaxy S series user for many years. The S22+ feels and looks great and prefer the flat screen design better since it's much easier to get screen savers at work with a case. Performance wise it works great in my daily use: it's fast and the battery life is quite good. Not having the expandable memory isn't a problem at all for me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera
on April 12, 2022
Posted by: RylieJakkens
from Louisville, MS
Expertise:Intermediate
[This review was collected as part of a promotion.] I was so happy to finally get a new phone! Even more excited that I got my S22 on the day it released! The processing power, the camera, and 256 GB of storage!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy with the purchase
on April 12, 2022
Posted by: JLJL
from NYC
Expertise:Intermediate
[This review was collected as part of a promotion.] Great build quality and trade in credit. Update policy is outstanding for an Android phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Green color
on April 12, 2022
Posted by: Tangible4me
from San Antonio, tx
Expertise:Intermediate
[This review was collected as part of a promotion.] The green is really a bluest green, more blue than green
Great pics, easy setup
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy ChrystelSamsung CareApril 19, 2022
Hi Tangible4me,


Thank you for sharing your experience with us and for loving the Galaxy S22. Please know that Samsung is committed to providing the best possible product experience, quality, and value. We are happy to know you find your phone of good use and good value as much as we do. Please know that we are continuously improving our services, and your feedback is vital to that process.


Should you need assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144418696

Thank you for choosing Samsung. Have a great day!

^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on April 12, 2022
Posted by: Mintysweet
[This review was collected as part of a promotion.] Camera front facing and back were noticeably better than S21! Also extremely happy to have the larger amount of storage on this one as well.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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