Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
1
Sucks
on January 3, 2023
Posted by: Mercy18
from Iowa
Expertise:Intermediate
I have had mine 3 months went threw 3 services thinking it was them I think it is the phone .
Battery sucks . Now after 3 or 4 months won't charge
Battery sucks . Now after 3 or 4 months won't charge
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 9, 2023
Hi Mercy18,
Thank you for your review of the Samsung Galaxy S22. Your feedback is appreciated as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help with the battery life, as well as with your device not charging. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy phone or tablet will not charge (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. Your feedback is appreciated as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help with the battery life, as well as with your device not charging. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy phone or tablet will not charge (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Regrets
on April 12, 2023
Posted by: Josh
This phone sucks . I have been driving the same roads to work for yrs . I know where there is good reception and not . The S22 gets half the calls my S7 did,plus very poor video calls . I regret buying it
Response from Samsung USBy Bethany, Social Commerce, April 17, 2023
Hello Josh... We appreciate you taking the time to review the Samsung Galaxy S22. We value your assessment as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should help with the reception on your device. Please contact Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Dropped calls on a Samsung phone
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
smsng.us/Samsung-Support
Dropped calls on a Samsung phone
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on March 5, 2022
Posted by: Me22222
from Arizona
Just got this phone and am returning it. It can’t even transfer
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it
on March 5, 2022
Posted by: 123jordansees
Do not buy this phone. I just traded in my Samsung from 2018 for this and I regret it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
It's different!
on March 11, 2022
Posted by: UlyRams93
from Houston, Tx
I use to have the S9 and when it came time to upgrade; I knew I wanted the S22 plus. I've had it for a few weeks and so far I'm loving it. Sooo much has changed since the S9. I probably won't upgrade for some time now but I feel like I'll be satisfied in the mean time. If you're wanting something different then get the S22 plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything
on March 20, 2022
Posted by: Cellguy
Expertise:Intermediate
So as im reviewing all the comments have anybody realize that Samsung s22 phone is trying to see how much you use different areas of your phone so it can’t optimize your battery power once that happen you shouldn’t really have a battery problem unless optimization part of the phone is not working correct
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Won't connect to my wifi
on March 5, 2022
Posted by: SAD Dana
from North East Penn
Expertise:Intermediate
I order my new S22 + 2 weeks ago, because my S21 stopped connecting to home wifi....Guess what neither does the S22+... So frustrating. I need a different phone . It's a safety issue since I'm so far away from any data and phone connection. I need wifi to work...
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on December 14, 2022
Posted by: Tbuck
from Elsberry Missouri
Expertise:Expert
I had a s10 active and really liked it . I upgraded to S22+ it's a Awesome phone!!! Camera is amazing,takes great pics
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US