Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
3
S22 - IS IT WORTH IT?
on March 21, 2023
Posted by: Mariana
[This review was collected as part of a promotion.] I've been using Galaxy for a while now. Due to personal issues I've gotten an A72 in the meantime, then after few months I bought the S22. As soon as I started using it, I realized, the S22 battery doesn't last that much, and yes, I'm doing a comparison between A72 and S22. Honestly, I do feel a little disappointed this time, I never had any kind of issues with the A72 ad I'm having with this one.
Besides the battery, I'm always having camera failures and loosing my wifi every time there's a minimum interference .
I really hope, this won't be happening with the plus ones.
S22 is not that worthy.
Response from Samsung USBy Debra, Social & Commerce, March 22, 2023
Hey there Mariana, thank you for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S22. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. For your convenience I have included a few links that contain some helpful articles regarding optimizing you Galaxy battery life. Be sure to check them out when you can. Did you know that the Galaxy S22's battery intelligently adapts to how you use your phone, so it lasts beyond 24 hours. Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Check out the Samsung article I have included below titled, "Galaxy phone or tablet Wi-Fi connection issues" for some basic troubleshooting steps you can do without any assistance. Without knowing more information about what you're experiencing with your camera, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Written by a customer while visiting Samsung US
Customer Rating
4
Not Bad Samsung.
on March 21, 2023
Posted by: Droid2drummer
[This review was collected as part of a promotion.] I use my S22 for mainly YouTube. I upload videos and answer comments. Plenty of keeping up with family. Social media. Exploring the software. I've disabled a few apps and deleted many. I then turn off 5g as my area with my carrier is awful slow and unusable. I force lte and that's great. Wifi 6 is great but doesn't connect as well asy pixel devices. The display is ok but strangely I do not notice much from my 4xl or 7t. As far as battery I actually find it usable. 5.5 generally for this size is fine. 6.5 on some days. I do like the device and would still recommend it ...
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on March 21, 2023
Posted by: Mativonne
[This review was collected as part of a promotion.] Everything's I have my life in here
Work perfectly
Work perfectly
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is excellent
on March 22, 2023
Posted by: MissDar1960
[This review was collected as part of a promotion.] I use my phone for everything. I play games, watch movies, surf the internet, use it for reminders . I swear if I ever loose my phone I would be devastated. I like that I can upgrade and all my information is transferred great. I fell in love with Galaxy and I will never change, just upgrade.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!
on March 22, 2023
Posted by: EliteSWAT
[This review was collected as part of a promotion.] The display quality is amazing, the battery last all the day.
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone small glitches
on March 22, 2023
Posted by: Jimate
[This review was collected as part of a promotion.] I love the design and capabilities of the s22. I have this phone and a one plus and I will say there are still a lot of functions I would prefer to do on the one plus. I have noticed a few little glitches with apps such as Google maps, YouTube, and the internet browser that may or may not be a fault of samsung but it is the only phone I have dealt with issues like these on.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 22, 2023
Posted by: ciaghost
[This review was collected as part of a promotion.] I prefer Samsung products I have always had good luck with and great costumer service the s22 to me is perfect size with everything you need
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S22
on March 22, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Very user friendly,it has the best camera I've ever had on a phone,and i play COD Mobile on it as well, and there is no lag or anything all around awesome phone
Written by a customer while visiting Samsung US