Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
4
nice phone
on March 14, 2023
Posted by: Hollywood
[This review was collected as part of a promotion.] As with the other s series, the s22 is a nice phone. However, the size is the same as the 20, which is small. Also, I wish that the speakers were louder.
Written by a customer while visiting Samsung US
Customer Rating
2
Work in progress
on March 14, 2023
Posted by: Hooah2phone
[This review was collected as part of a promotion.] As all new technology the Samsung S22 5G is just that, a work in progress. With the exception of one phone I have always owned Samsung and probably always will "probably" as it will depend on if Samsung gets the bugs worked out. The overall looks of the phone are as expected from Samsung, beautiful, but the rest is in need of improvement especially the charging port and lack of reliability even with wireless charging. Granted it might just be my phone but I doubt it. Freezing up seems.to be a big issue as well but after checking my phone show it's running at optimal speed and function so who know? I'm confident Samsung will fix the problems as the phones technology improves.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 22, 2023
Hello Hooah2phone, thank you for your feedback on your Samsung Galaxy S22. We recommend ensuring your software is up to date with the latest version of One UI. If you have done this and are still experiencing the difficulties you mentioned, please reach out to the Samsung Support Team, linked below, for further assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Not the best S series
on March 14, 2023
Posted by: CouldveBeenGreat
[This review was collected as part of a promotion.] I am currently upgrading my phone to the S23 hoping the bug issues I've experienced with S22 wouldn't be the same. The moment I got the S22 there was something wrong with its battery. Thinking it was just a malfunction, I got another S22 and the same issues! I've had this phone for about a year and a half now. GREAT picture quality. This phone would have been amazing if it didn't have to reboot in the middle of a call or while I'm on an app.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 22, 2023
Hi CouldveBeenGreat, thank you for your feedback on your Samsung Galaxy S22. We are happy to hear you enjoy the camera and photo quality you are seeing from your device. If you have updated the software of your device and are still experiencing the difficulty with the software, please reach out to the Samsung Support Team, linked below, for assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
High Hopes!
on March 14, 2023
Posted by: Hottholly
[This review was collected as part of a promotion.] I'm normally not much of a galaxy phone person but I had to see what all the hype was with this s22. I love its size. I love its quickness. I love all the options this phone has especially when it comes to the settings. I would say this is the best phone by far I have ever got to use but... here's why my hopes I had have made me give this device only 4 stars instead of 5.
I love setting personal ringtones for all of my special contacts but with this phone doing that was alot harder to figure out. I shouldn't have to google how to do something so easily done on most other phones. The other disappointing feature I am not happy with is how I have the feature to charge another device using wireless charging.my phone is supposed to have this feature which I'm sure it does, the issue though is I read I would have to remove my devices case in order to use this feature. I'm not happy with removing my case at any given time. Maybe all cases should be made able to charge wirelessly when using with an option to put what type of case is on your device. Am I able to charge another device using a wire? Lastly why am I not able to add an external SD card option for more memory space?
I love setting personal ringtones for all of my special contacts but with this phone doing that was alot harder to figure out. I shouldn't have to google how to do something so easily done on most other phones. The other disappointing feature I am not happy with is how I have the feature to charge another device using wireless charging.my phone is supposed to have this feature which I'm sure it does, the issue though is I read I would have to remove my devices case in order to use this feature. I'm not happy with removing my case at any given time. Maybe all cases should be made able to charge wirelessly when using with an option to put what type of case is on your device. Am I able to charge another device using a wire? Lastly why am I not able to add an external SD card option for more memory space?
Written by a customer while visiting Samsung US
Customer Rating
4
Great but could be better
on March 14, 2023
Posted by: LovesSports99
[This review was collected as part of a promotion.] Great phone. Great connectivity, great streaming. Colors and pictures are sharp and vivid. My only issue is lag in gaming. I have to give each game a few minutes to save. If I close a game immediately, even when saved, I lose that progress many times.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fan
on March 14, 2023
Posted by: DaBigFella
[This review was collected as part of a promotion.] I'm on third galaxy device. I wouldn't take any other phone
Great for all parts of life from streaming to phone calls.
Great for all parts of life from streaming to phone calls.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 14, 2023
Posted by: Amylove
[This review was collected as part of a promotion.] Phone takes excellent pictures and is very durable. Screen is easy to read and fully customizable when going inside to outside. Great water resistance and access to many apps. Phone runs efficiently.
Written by a customer while visiting Samsung US
Customer Rating
3
Horrible Battery Life
on March 14, 2023
Posted by: MrsCw2
[This review was collected as part of a promotion.] I use my phone for EVERYTHING!!!!! Zoom, YouTube, texting, listening to podcasts, etc. With my S20, I recharged 1x during the day. With the 22, I recharge constantly during the day. I'm so over it! Had this phone less that 3mo.
Response from Samsung USBy Bethany, Social Commerce, March 23, 2023
Hello MrsCw2... We appreciate you taking the time to review the Samsung Galaxy S22. We welcome your input as we continue to innovate and improve on the design and functionality of our products. I've attached some links, along with a video from our YouTube channel, that should help increase the battery life of your device. Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US