Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
4
Overall Good Phone, But wish....
on March 13, 2023
Posted by: Astrofysh
[This review was collected as part of a promotion.] Overall good phone, but....
Wish the settings were easier & had more expansive options.
Wish the video had more expansive options,,,,
I teach golf & Wish it was easier to show golf swing in slow motion & also slide to go shot by shot in milliseconds during swing where I could stop at any part of golf swing, because I don't like any of aftermarket Golf Video apps, to clunky
Wish the settings were easier & had more expansive options.
Wish the video had more expansive options,,,,
I teach golf & Wish it was easier to show golf swing in slow motion & also slide to go shot by shot in milliseconds during swing where I could stop at any part of golf swing, because I don't like any of aftermarket Golf Video apps, to clunky
Wish settings & phone had more customizable options.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size packed with features.
on March 13, 2023
Posted by: LoveSamsungDevices
[This review was collected as part of a promotion.] The overall style of the phone and comfortable size a huge plus for me. I also love the pictures I get from the device. Specifically being able to switch to pro mode in the camera and have more control is a huge plus. The UI and vivid display is also top notch. Overall the S22 is a flagship phone and meets all my needs!
Written by a customer while visiting Samsung US
Customer Rating
2
Battery is really bad..
on March 13, 2023
Posted by: Sams123
[This review was collected as part of a promotion.] I really wanted to love this device, but it needs to be charged 2-3 times a day. I'm not watching videos all day, just basic activities .. my previous Samsung 20 was much better. The camera is ok, but again I don't see much difference in quality from my previous phone. Also this one seems to freeze pretty often..
Overall, I feel that I didn't upgrade but downgraded from my previous one,
unfortunately.
Overall, I feel that I didn't upgrade but downgraded from my previous one,
unfortunately.
Response from Samsung USBy Bethany, Social Commerce, March 18, 2023
Hi Sams123... Thank you for your review of the Samsung Galaxy S22. Your assessment is important.as it ensures we remain innovative and improve on the designs and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some videos from our YouTube channel that show some of the great features of your camera. Also attached are links to help concerning the battery. Please feel free to reach out to Samsung Support, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Galaxy S22: Make Light Your Paintbrush | Samsung
Galaxy S22: What the pros think about Expert RAW | Samsung
Galaxy S22: Astrophotography with Expert RAW | Samsung
Galaxy S22: Wildlife Photography with Expert RAW | Samsung
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Galaxy S22: Make Light Your Paintbrush | Samsung
Galaxy S22: What the pros think about Expert RAW | Samsung
Galaxy S22: Astrophotography with Expert RAW | Samsung
Galaxy S22: Wildlife Photography with Expert RAW | Samsung
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy!
on March 13, 2023
Posted by: Love2laugh
[This review was collected as part of a promotion.] I use my Galaxy daily for work, texting, phone calls, FB, getting my emails, taking photos and so much more!
My Galaxy is the perfect size and does everything I need it to do! I'd be lost without it!
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i've had
on March 13, 2023
Posted by: Timwa04
[This review was collected as part of a promotion.] The infinity display is great for watching movies and more. I spend a lot of time on my phone and this model has given me the best quality of life enhancements
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has great features
on March 13, 2023
Posted by: Davidsr1570
[This review was collected as part of a promotion.] Phone doesn't hold a charge as long as I was told and sometimes takes several hours to recharge and have trouble with the 5g being too slow
Response from Samsung USBy Bethany, Social Commerce, March 22, 2023
Hello Davidsr1570... Thank you for your review of the Samsung Galaxy S22. Your opinion is important as we continue to innovate and improve on the design and functionality of our products. I've attached some links to help concerning the battery, charging, and connectivity of your device. Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet is not staying on or charging
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet is not staying on or charging
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Another top tier phone
on March 13, 2023
Posted by: Campper45
[This review was collected as part of a promotion.] I use it for work and home the reminders keep my day in check. Great calculator. Great calander. The sound from the speakers was top notch over all a great product.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size and weight
on March 13, 2023
Posted by: Hilumon
[This review was collected as part of a promotion.] I use my phone for work and play
Excellent display and sound. Camera takes good sharp pictures. Battery life varies but usually lasts 10 to 12 hours. Some apps drain battery more than others. I love the light weight and pocket able size. Easy to use one handed when needed.
Excellent display and sound. Camera takes good sharp pictures. Battery life varies but usually lasts 10 to 12 hours. Some apps drain battery more than others. I love the light weight and pocket able size. Easy to use one handed when needed.
Written by a customer while visiting Samsung US