Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4 out of 5
4
(1,450 Reviews)
Open Ratings Snapshot
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product. 
(
262 out of 500
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
5 out of 5
5
The display and picture quality is phenomenal.
on March 13, 2023
Posted by: SamsungLover
[This review was collected as part of a promotion.] I use my Samsung galaxy s22 5g for everything from keeping in contact with family and friends, to streaming my favorite shows, and everything in between. I am very satisfied with my Samsung product and consider Samsung to be the most reliable and elite company in comparison to other major brands.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 13, 2023
Posted by: LoveS225g
[This review was collected as part of a promotion.] I use my s22 5g for everything, email, survalance cameras, make documents, phone calls and text, and health monitoring. This phone has it all and I love the secure folder and biometric being on the front of phone as apposed to the back.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Hunk of Junk
on March 13, 2023
Posted by: Dino2915
[This review was collected as part of a promotion.] Daily 911 on it's own. I have a security code still comes on in my pocket reception is terrible people complain I'm in a echo chamber. It's horrible product.
Response from Samsung USBy BethanySocial CommerceMarch 21, 2023
Hi Dino2915... We appreciate you taking the time to review the Samsung Galaxy S22. We value your input as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help concerning top accidental touches, reception and audio of your device. Feel free to reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Block accidental touches on your Galaxy phone (samsung.com)
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Samsung phone has poor signal and cannot use data or make calls
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great functionality
on March 13, 2023
Posted by: JustinCaseJr
[This review was collected as part of a promotion.] It works great, the phone is better than all my previous ones. It works faster and has an easier time multi tasking
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Adequate & Simple
on March 13, 2023
Posted by: JayShoe
[This review was collected as part of a promotion.] I use my device daily for communicating and web surfing. It's efficient, but definitely has several flaws. At times it will randomly freeze up. And, it will also update every single text message I haven't deleted. It can be real frustrating at times.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like it very much
on March 13, 2023
Posted by: Gr7777
[This review was collected as part of a promotion.] I have no trouble with it . It has been a great phone.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 13, 2023
Posted by: SLHolloway
[This review was collected as part of a promotion.] Great camera and streaming quality is amazing. Sleek phone and many features to be impressed by.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
To much lag and not happy with updates
on March 13, 2023
Posted by: MISSSSY
[This review was collected as part of a promotion.] My phone is used for everything. Streaming, Game, social media, notes and contacts and of course texts. I have basically had to start over multiple times due to system and app updates. My prior phone was much more user friendly and did not lag as often.
Response from Samsung USBy BethanySocial CommerceMarch 16, 2023
Hi MISSSSY... We appreciate you taking the time to review the Samsung Galaxy S22. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. I've attached a link that should help with the speed of your device. Also below is Samsung Support. Please reach out to Samsung Support for further assistance with your device. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
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