Customer reviews from Samsung US
Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Average customer rating
4
(1,450 Reviews)
Rating breakdown 1,450 reviews
5 Stars
732
4 Stars
324
3 Stars
133
2 Stars
119
1 Star
142
52%of customers recommend this product.
(
262 out of
500)
Customer Reviews for Samsung - Galaxy S22 256GB (Unlocked) - Phantom White
Customer Rating
4
Amazing product from a trusted company
on March 13, 2023
Posted by: cristae
[This review was collected as part of a promotion.] I use my S22 for just about anything, from school and work to my personal life. It is fast, reliable, and customizable. I've had products from the S line ever since the S5, and I've never even considered changing to another company!
Written by a customer while visiting Samsung US
Customer Rating
2
Battery issues are very annoying
on March 13, 2023
Posted by: Godspeed0910
[This review was collected as part of a promotion.] I bought it for my son, but the battery problem of this phone is really troublesome, the standby time is very short, and the battery heats up badly
Response from Samsung USBy Bethany, Social Commerce, March 15, 2023
Hi Godspeed0910... Thank you for your review of the Samsung Galaxy S22. We welcome your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery life, and temperature of your son's device. Feel free to reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on March 13, 2023
Posted by: Lovemyphone325
[This review was collected as part of a promotion.] I use my phone for streaming music when i exercise or cleaning. I also use it for social media platforms and attending meetings for work. I haven't had any issues with connectivity at all. The camera takes really good pics as well as video.
Written by a customer while visiting Samsung US
Customer Rating
5
The camera takes very nice photos
on March 13, 2023
Posted by: Ghostie
[This review was collected as part of a promotion.] It's used for work and it has great battery life and works smoothly everytime
Written by a customer while visiting Samsung US
Customer Rating
4
My Galaxy s22 5g review
on March 13, 2023
Posted by: Bonez67
[This review was collected as part of a promotion.] I use my galaxy for everyday use and playing a few games. Could use better graphics though.
Written by a customer while visiting Samsung US
Customer Rating
2
Bad battery, overheating, no headphone jack
on March 13, 2023
Posted by: TDevin916
[This review was collected as part of a promotion.] A real step back in phone progression. "Upgraded" from the S8 Active, which could last 2 days on a single battery, and had a built-in case. This phone lasts about 12 hours, and will actually die around 6-10% charge. It gives you a false reading to make you think it's more charged than it actually is. The glass is easily scratched, and so is the paint. There's no headphone jack or SD card slot, and obviously no removable battery.
Software-wise, I'm sure it's great, but I only use my phone for calling and reading. A faster processor isn't really what I'm looking for in a cellphone. The camera is amazing, but zooming in distorts your videos as the 3 lens switch from one to the other.
Bring back the Active phones. I'm switching to Google.
Response from Samsung USBy Bethany, Social Commerce, March 16, 2023
HI TDevin916... Thank you for your review of the Samsung Galaxy S22. We appreciate your thoughts as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help regarding the battery, and overheating you've experienced. Also a few to help you achieve the perfect shot with your camera. Feel free to reach out to Samsung Support for any additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Galaxy phone or tablet photos and videos are blurry or dark (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Galaxy phone or tablet photos and videos are blurry or dark (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone features camera is great
on March 13, 2023
Posted by: Raven1Nevermore
[This review was collected as part of a promotion.] Streaming movies is wonderful I just go in app and cast to TV and samsung TV is great to have as well it works great love that app also disconnecting is great as well phone has great quality when listening to music toovi also have the watch 4 and ear buds live all samsung galaxy
Written by a customer while visiting Samsung US
Customer Rating
3
Battery isn't great
on March 13, 2023
Posted by: Avi123
[This review was collected as part of a promotion.] Samsung phones are great. This one has a weak battery capability. What I like about Samsung is the bright oled and the true interest the manufacturer has with the operation of the software.
Unfortunately my battery is not as strong as the other Samsung phones I've purchased
Response from Samsung USBy Bethany, Social Commerce, March 15, 2023
Hi Avi123... Thank you for your review of the Samsung Galaxy S22. We appreciate your opinion as it ensures we remain innovative and improve on the designs and functionality of our products. We are thrilled you're enjoying the Infinity-O FHD+ Dynamic AMOLED 2X Display! Below are some YouTube videos that give tips on how to elongate the battery life of your device. Please feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Using Device Care to optimize the Galaxy S22, S22+, and S22 Ultra | Samsung US
Samsung Support: How to extend battery life
smsng.us/Samsung-Support
Using Device Care to optimize the Galaxy S22, S22+, and S22 Ultra | Samsung US
Samsung Support: How to extend battery life
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US