Customer reviews from otterbox.com
OtterBox - Symmetry Antimicrobial Clear Case for Apple iPhone 13 Pro - Wallflower
Average customer rating
3.9
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
23
4 Stars
2
3 Stars
4
2 Stars
3
1 Star
5
75%of customers recommend this product.
(
21 out of
28)
Customer Reviews for OtterBox - Symmetry Antimicrobial Clear Case for Apple iPhone 13 Pro - Wallflower
Posted by: Holland
Verified Purchase:Yes
I’ve never in my life owned a screen protector, and I’d like to say I would if Otterbox didn’t exist. I had the same phone for three years with two different cases, for color preferences I needed the second case in that time period. Let’s just say my phone was like new after dropping it 180 days of the year. Thanks for being a reliable business!!! Super excited about my new phone & antimicrobial case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: HH27
Verified Purchase:Yes
Purchase this for my iPhone 13 pro. I couldn't tell from the pictures how the sparkles would be but took a chance. It was more sparkly than it looks in the picture but it was a good thing! Some sparkly things are gaudy and cheesy but not this case. It fit my phone well and seemed to protect the phone well. Happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
I feel my iPhone is protected with OtterBox
on November 12, 2021
Posted by: TJsMom
Verified Purchase:Yes
The case is quite a snug fit, which is a good thing. The buttons are easily pushed with the case on. I am fine with not having a cover on the port like my previous Commuter case (which I had for the past 3 years and loved). I was afraid it would be too slippery, but it has the right amount of grip. The only issue I hadn’t considered is the visibility of fingerprints on the back. I opted for the clear case for so I could see the Sierra Blue on the iPhone. Overall, I am quite happy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Christian A
Verified Purchase:Yes
I always tried different cases of otter boxes before but the best is the clear cases because you can see the phone’s beautiful color, without sacrificing protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Katie
Verified Purchase:Yes
Great quality. Very nice and clean. Love the texture and feel better knowing my phone won’t break.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Doesn’t protect from drops
on February 14, 2023
Posted by: Sip gal
I used this case and dropped my phone on the back side. It totally shattered the back glass. The case is still on because I know if I take the case off it will cut my hands, so I added a pop socket to add protection to the back side.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Support, February 16, 2023
We're very sorry to hear about your damaged device. Our cases are very protective, but some variables can't be predicted. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you'd like a new case!
Sincerely,
OtterBox Customer Service Support
Sincerely,
OtterBox Customer Service Support
Written by a customer while visiting otterbox.com
Customer Rating
2
Misshaped after less than a year
on August 9, 2023
Posted by: MJSO
I used it for less than a year and I had to buy a brand new one. I bought a OtterBox “Defender” this time. I’m a teacher and my cellphone is in my office when I am in class, otherwise, I am using it on a normal basis. Left side where are the volume buttons no longer touch the cellphone (see picture).
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 9, 2023
Hello! We are sorry to hear that you experienced a gap in the case over time. We have an amazing warranty, so should you ever experience an issue with our products, please reach out to our amazing Customer Service Team and we are happy to assist with this process. The Defender is an amazing choice for rugged protection for your device, and we hope you love that case!
Written by a customer while visiting otterbox.com
Customer Rating
1
Worst purchase ever
on August 30, 2023
Posted by: David5
Advertised as non yellowing, and long lasting. Hasn’t even been a year yet. The case is yellow and is falling apart.
Response from otterbox.comBy Customer Service, August 30, 2023
Hello! We apologize that you have experienced a discoloration issue with your Symmetry Clear Series case. A number of factors in our environment may contribute to this issue, but we have an amazing warranty and we would be happy to replace that case for you! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com