Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 13 Pro - Clear
Average customer rating
4.1
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
33
4 Stars
10
3 Stars
2
2 Stars
0
1 Star
8
85%of customers recommend this product.
(
39 out of
46)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 13 Pro - Clear
Customer Rating
1
Worst purchase ever, lasted 3 months
on December 28, 2022
Posted by: MelBek
The pop socket literally came out, luckily I did not loose my phone. Tried the warranty but they drove me crazy with emails asking for repeated information. I was a loyal client & will not buy from them again
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 30, 2022
We're so sorry to hear you've had this strange and unnerving experience with the PopTop component of your Otter + Pop Symmetry Series case having somehow disengaged from its attachment point. That piece actually is designed to be swappable, but we get the sense something else is going on here.
It's also unfortunate that you had such a poor experience when trying to get warranty support. Since the online back and forth hasn't gone too well, please do feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to assist you further.
Kindly,
OtterBox Customer Support
It's also unfortunate that you had such a poor experience when trying to get warranty support. Since the online back and forth hasn't gone too well, please do feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to assist you further.
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Katie S
Verified Purchase:Yes
I had the symmetry pop socket otterbox case for my iPhone 7+ for years. Loved it. Plenty of protection plus the functionality of a popsocket. And it’s swappable? Amazing. Was so excited to get the stardust clear case for my new iPhone 13 Pro. It allows me to show of my Sierra Blue phone. The sparkles are so fun and help with smudge and dust forgiveness inside the case. Because these cases leave room for the popsocket, they do feel a little bulkier. But I like that way more than just a popsocket sticking out a centimeter. Soft rubberized edges and buttons make it really comfortable to hold and use. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lindyb
Verified Purchase:Yes
Love the Otterbox cases because they protect my phone. This is my third Otterbox Pop Socket. My other cases charged on my wireless charger but this one doesn’t. I have to remove the case to charge it. I still love my Lime color and the pop socket. Great purchase.
Written by a customer while visiting otterbox.com
Customer Rating
5
Awesome Phone Case, as expected from Otterbox!
on December 15, 2021
Posted by: Clos078
from St. Louis
Gender:Male
[This review was collected as part of a promotion.] This phone case is great. It's very well constructed and is great quality. I love that the pop socket is designed to go with the case. The flow of it is so much better than sticking a socket on a case not designed for it. There is a "groove" in the case that the socket rescinds into and it doesn't get all the way flush with the case but it's WAY better than a socket on a normal case. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Love the pop of color
on December 28, 2021
Posted by: erin4cy
Gender:Female
[This review was collected as part of a promotion.] We've used Otter products in the past and trust them to protect our phones. This case is no different. It does a good job of protecting my phone, and I love the clear case with the pop of color on the outside and pop socket. However, I do wish it would charge on my wireless charger versus having to plug it in.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
So cute
on January 3, 2022
Posted by: Happy 207
from Augusta, ME
Gender:Female
[This review was collected as part of a promotion.] I love this case because its cute, pretty color, and has a pop socket included! (See picture) it's convenient and perfectly placed on the case. Its durable and high quality case. Plan on getting more of them in different colors!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Best case I own. Used to just have regular symmetry (which I loved too) but decided to get the pop grip one for my new phone and am so happy I did!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com