Customer reviews from otterbox.com
OtterBox - Symmetry Antimicrobial Case for Apple iPhone 13 Pro - Reset Purple
Average customer rating
4.1 out of 5
4.1
(78 Reviews)
Open Ratings Snapshot
Rating breakdown 78 reviews
5 Stars
48
4 Stars
12
3 Stars
4
2 Stars
8
1 Star
6
77%of customers recommend this product. 
(
50 out of 65
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Antimicrobial Case for Apple iPhone 13 Pro - Reset Purple
Customer Rating
5 out of 5
5
Great Case!
on January 8, 2022
Posted by: Triv
Gender:Female
[This review was collected as part of a promotion.] I love this basic black case. It protects my phone and is aesthetically pleasing. It’s a great size and quality is amazing. My phone feels protected. I would recommend to something looking for a good case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case
on January 9, 2022
Posted by: Marcus1474
from Augusta ga
Gender:Male
[This review was collected as part of a promotion.] Since I bought this case a few weeks ago I haven’t gotten another scratch on it now I had my fair share of cases but this case is well made with great and sturdy material I would recommend this case to anyone who wants to protect there phone the best if so go out and buy this case you want regret it I promise
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love this case!
on January 17, 2022
Posted by: MontanaArtGirl
from Montana
Gender:Female
[This review was collected as part of a promotion.] It has a slim profile, is easy to put on and take off the phone, and best of all keeps it very well protected. I didn't like previous Otter Box cases that I'd tried as they were just entirely too bulky. Yes, I want my phone protected from my accident prone self, but I do not want it to be three times as thick. Anyway, this is the one for me. It looks great and I'm confident my phone won't get so much as a scratch on it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great gift!
on January 30, 2022
Posted by: Phonetaster
from Austin
Gender:Female
[This review was collected as part of a promotion.] I gave this to my boyfriend who received a brand new iPhone for Christmas. He immediately knew and recognized the brand and was so excited to have it. The colors were cool and I worried a little too feminine but he didn’t say a word about that so neither was I! Keep your phone stylish and safe.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Different than Old Symmetry Cases
on February 3, 2022
Posted by: Seth
I had a symmetry case on my XS for 2 years and felt great. Just got this case and the edges are "sharp". Where I hold my hand, the case is rubbing my hand raw from the plastic edge next behind the power button. I am going to have to return this since it bothers me so much. Also the lack of colorful options is sad.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 4, 2022
Hi, Seth!

We're sorry to hear about your discomfort with your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team know about your odd experience. We're sad to hear that you're returning your case, but we hope you choose to give us another chance in the future. If you are looking for a different case style that might suit your needs, feel free to call us at 1-855-688-7269, and we'll try to find an OtterBox that will check all your boxes!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Just what I thought.
on February 13, 2022
Posted by: AAAAAAHHHHHHH
Verified Purchase:Yes
I haven’t dropped my 13 pro anywhere other than my carpet, so do what you want with that information. The case can look loose at the areas with buttons and where the charger port is at. However, it doesn’t tend to bother me as much as I thought it would. The buttons are Flickr and satisfying. The cameras and screen are protected by a lip, so you’re safe dropping your phone on a flat surface as far as I’m concerned. However, I do suggest a good screen protector because you may be an unlucky chap and find a pebble.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Works
on February 19, 2022
Posted by: bstout30
from Idaho
Gender:Female
[This review was collected as part of a promotion.] This case is okay. Its not great. It definitely seems kinda flimsy for an otterbox. It is nice in the fact that it is thin and makes it easier to carry around in pockets. I have dropped my phone a couple time and it has provided a semblance of protection. I dont like that it doesnt offer much in means of protection for the front of the phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 22, 2022
The Symmetry Series Case was definitely designed as a streamlined option for device protection, but if you're looking to add another layer to the mix, we do make a number of different screen protectors that can be paired with the case for extra security.

You can check out all of our available options for your iPhone 13 Pro via the link below, and please feel welcome to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!

https://www.otterbox.com/en-us/search?q=iphone%2013%20pro%20screen%20protector&prefn1=device_name&prefv1=iPhone%2013%20Pro

Best,
OtterBox Customer Service Team

Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great
on March 9, 2022
Posted by: Zadith
Verified Purchase:Yes
I bought color black. It is very strong and exactly what I needed.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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