Customer reviews from otterbox.com
OtterBox - Symmetry Antimicrobial Clear Case for Apple iPhone 13 - Wallflower
Average customer rating
3.9
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
22
4 Stars
5
3 Stars
5
2 Stars
4
1 Star
5
69%of customers recommend this product.
(
20 out of
29)
Customer Reviews for OtterBox - Symmetry Antimicrobial Clear Case for Apple iPhone 13 - Wallflower
Posted by: Taximom4
Verified Purchase:Yes
Nice and clean and clear and fits perfectly. Exactly what was needed
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Christina
Verified Purchase:Yes
Great product. Reliable and easy to put on. Always choose this product line from OtterBox when we get new phones
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ArtC
Verified Purchase:Yes
Great protection but the charging ring has trouble connecting securely through the case
Response from otterbox.comBy OtterBox, Customer Service Support, February 21, 2023
Hey there! We're thrilled to hear you've found the protection offered by the Symmetry Series case to be up to your standards so far. Are you trying to use a MagSafe Charging Pad to get your device amped up? While this case will work with ours or Apple's wireless MagSafe charger, it won't have the "locking" component needed to secure that connection. If this feature is important to you, we'd recommend checking out our made for MagSafe Symmetry Series+ case that includes and additional magnet imbedded within it. Please feel free to give our customer service team a call at 1-855-688-7269 with any questions or concerns.
Cheers,
OtterBox Customer Support
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Hollie G
Verified Purchase:Yes
Case was what I expected. I have not had it long so no major drops of my phone since purchase. Easy to put on phone. I like the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
As always, the clear OtterBox for my iPhone, 13 is an outstanding product which I love
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Not Long Lasting
on May 1, 2023
Posted by: plantm0m
I’ve only had this case for a bit over a year when I bought a new phone. Since then, the protective plastic peeled off so the design has worn off and the case broke near the volume buttons and charging port after dropping my phone. The design is pretty, easy to put on, and sleek, but it doesn’t last.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, May 2, 2023
Hey there! We're sorry to hear about this unusual situation with your Symmetry Series case. Thankfully we have an awesome product warranty and we would be happy to get a replacement sent your way to clear things up for ya! Just give us a ring at 1-855-688-7269 and one of our friendly Otters will get you squared away!
Cheers,
OtterBox Customer Service
Cheers,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Customer Rating
2
Symmetry case not holding up over time
on July 28, 2023
Posted by: Not happy with phone case
This clear symmetry cover turned yellow on the side edges within a few months. It looks dirty since it is over a white phone, not the effect I was looking for. I have had it 18 months and all 4 corners are broken/shattered/chipped from normal use and dropping phone a few times. I have had many cases I have been happy with over the years from Otterbox, and this one is not holding up at all. I am afraid my phone will now get damaged, there is very little protection left and I will have to buy another case already.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 28, 2023
Hello! We apologize that you have experienced discoloration and broken plastic after drop incidents. No need to purchase another case, as we have an amazing warranty! Please give us a ring at 1-855-688-7269 and our amazing CS Otters can assist you with the warranty process.
Written by a customer while visiting otterbox.com
Posted by: Jimmy
Verified Purchase:Yes
This was a gift for my daughter, she loved it! Cute and stylish!
Written by a customer while visiting otterbox.com