Customer reviews from otterbox.com
OtterBox - Symmetry Antimicrobial Clear Case for Apple iPhone 13 - Wallflower
Average customer rating
3.9
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
22
4 Stars
5
3 Stars
5
2 Stars
4
1 Star
5
69%of customers recommend this product.
(
20 out of
29)
Customer Reviews for OtterBox - Symmetry Antimicrobial Clear Case for Apple iPhone 13 - Wallflower
Posted by: Porsche08
Verified Purchase:Yes
Fit like a glove and provides me assurance that my phone is protected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JD62
Verified Purchase:Yes
I bought it for my wife. I have the Clear one. We both love them. I’ve used Otterbox cases on all my phones. Best case out there in my opinion!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Love otterbox and will definitely buy again and in
on March 20, 2022
Posted by: Joy H
Verified Purchase:Yes
Love otterbox my case is great and happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JOJO
Verified Purchase:Yes
I have had easier instilation than this kit, however it worked out just fine.
Written by a customer while visiting otterbox.com
Customer Rating
1
Annoyed with this case
on January 20, 2023
Posted by: JTcanada
Turns yellow after a month. Also on my second replacement and the plastic peels on the back after a few months. Will not purchase this kind again
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 25, 2023
Oh no! We're so sorry to learn about your experience with this Symmetry Series Clear case. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We understand that this doesn't make it any less frustrating though. It sounds like you've already got in touch with our team about a replacement, but if there's anything else we can do to help, please don't hesitate to give us a call at 1-855-688-7269.
Best,
OtterBox Customer Support
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Kalani
Verified Purchase:Yes
I bought this a month ago for my brand new iPhone 13. It’s so cute and as nice as imagined. Only default is little pieces of dirt/lint etc will get under the case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mare
Verified Purchase:Yes
Pretty design, sturdy case, excellent customer service from Otter Box staff
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Yellowing case
on December 30, 2022
Posted by: Dylan
Case starts to turn yellow after 3-4 months and starts to look almost brown after 7 months ish. Good case but turns yellow brown way to fast
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, January 4, 2023
Great to know everything else is going well with your Symmetry Series case, but we totally get that if you wanted a brown one then you would have just bought one. We're sorry things have taken an aesthetic turn for the worse after a mere seven months, but it won't be a problem for our handy Otters to help clear things right back with a brand-new replacement that is sure to keep your iPhone looking sharp for the long haul.
Just give our friendly, color-conscious Otters a call at 1-855-688-7269, and we'll be glad to get one in the works!
Best,
OtterBox Customer Support
Just give our friendly, color-conscious Otters a call at 1-855-688-7269, and we'll be glad to get one in the works!
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com