Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro - Rock Skip Way
Average customer rating
4.5
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
65
4 Stars
7
3 Stars
6
2 Stars
4
1 Star
4
82%of customers recommend this product.
(
56 out of
68)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro - Rock Skip Way
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: headtechie
Verified Purchase:Yes
I've used a commuter case for years and it has always been a great product. Unfortunately with the 13 Pro, there is a small ridge around the camera cut out, and it prevents the case from sitting flush on the desk. So now when on my desk, the case rocks slightly, as well as slides around a lot more due to lack of surface area touching the desk. The protection and quality are still top notch, but this ridge is very disapointing.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 11, 2021
Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! Due to the size of the camera bump on the iPhone 13 Pro, that raised edge was added to ensure protection to the cameras on your device. We'll be sure to get your feedback passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Commuter Series case! Due to the size of the camera bump on the iPhone 13 Pro, that raised edge was added to ensure protection to the cameras on your device. We'll be sure to get your feedback passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kvetching
Verified Purchase:Yes
I have always counted on Otterbox I have been using it for many years with great protection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ADISA78
Verified Purchase:Yes
This case is awesome, it protects my phone 100% with no issues.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jackm2k1
Verified Purchase:Yes
I’ve had it on my phone for several weeks and it just doesn’t feel good….definitely not like the others I’ve had in the past, I no longer use it!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 19, 2021
What's going on with your most recent Commuter Series Case that isn't feeling quite as good as previous versions you've used? Although this model has evolved a bit over time, we were surprised to hear that any of that would cause a hang-up.
Just so you know, we make a ton of different case options for the iPhone 13 Pro, so perhaps there's something else in our lineup that would be more to your liking this time around. Feel free to check out all of the available cases for your awesome new device right here on otterbox.com, and give us a call at 1-855-688-7269 with any questions and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Just so you know, we make a ton of different case options for the iPhone 13 Pro, so perhaps there's something else in our lineup that would be more to your liking this time around. Feel free to check out all of the available cases for your awesome new device right here on otterbox.com, and give us a call at 1-855-688-7269 with any questions and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: William
Verified Purchase:Yes
it's the cheapest otterbox has to offer but it's worth every dollar, love the slim profile, looks better in person
Written by a customer while visiting otterbox.com
Posted by: Bruce
Verified Purchase:Yes
I have had the commuter on my last three iPhone. I like it because it protects EXTREMELY well without the bulk of other cases. It is slim enough to still fit in a pocket, offers a secure, slip free grip and is attractive. My phones get dropped occasionally and I have never had one damaged in any way while in a commuter case. Excellent case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com