Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4 out of 5
4.4
(492 Reviews)
Open Ratings Snapshot
Rating breakdown 492 reviews
5 Stars
339
4 Stars
71
3 Stars
32
2 Stars
22
1 Star
28
87%of customers recommend this product. 
(
387 out of 443
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Customer Rating
5 out of 5
5
Best Purchase ever
on October 14, 2021
Posted by: Jazzy
Verified Purchase:Yes
I always purchase a otter box, I bought this a month ago and so happy I did …
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
The only case I trust
on October 18, 2021
Posted by: Glacier
Verified Purchase:Yes
I purchased this case for my new iPhone 13 max. I only recommend OtterBox as it’s the only case I trust. I’ve used Otterbox over many years for all my Family phones.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very Happy with my Commuter Case!
on October 18, 2021
Posted by: Firea100
Verified Purchase:Yes
This is my fourth Otterbox Commuter Case! The first was for an Android Phone. The other three have been for Apple phones! I like the way it installs and the “rubbery” side grips.
The Apple phones are so slim (good thing) and smooth that i feel uncomfortable grabbing the phone for fear of loosing it out of my hands. With the Commuter Case, I can confidently “grab” my phone with no worries about dropping it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best one yet!
on October 19, 2021
Posted by: Dana3b19
Verified Purchase:Yes
I needed protection for my phone. I only use Otterbox cases. As always, it seems indestructible! I have dropped it and accidentally stepped on it…phone and case still intact!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Awesome case
on October 29, 2021
Posted by: Annie
Verified Purchase:Yes
The case is great and durable been dropped a few time by my nephew. I really love the color I choose. Very happy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case
on November 2, 2021
Posted by: Steve
This case is awesome. It fits perfectly/like a glove, offers great protection and looks good. 10/10 will be getting my next case with them.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Left on car
on November 26, 2021
Posted by: DMoneu
I was being dumb and left my phone on my parents car. They drove away and my phone flew off of the car into a ditch and my phone is perfectly fine!!!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Hard Shell Cracks
on January 24, 2022
Posted by: Storm 608
I'm on my second Commuter case. Outer shell cracked around camera opening when it got dropped and I replaced the case, It happened again a few months later (I know, the solution is not to drop it) and both tims, the case protected the phone but suffered itself.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox Customer Service Team January 25, 2022
Hi there!

We're sorry to hear that your Commuter Series case keeps cracking! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get a new case on its way to you.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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