Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4 out of 5
4.4
(506 Reviews)
Open Ratings Snapshot
Rating breakdown 506 reviews
5 Stars
345
4 Stars
76
3 Stars
33
2 Stars
24
1 Star
28
87%of customers recommend this product. 
(
393 out of 450
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Customer Rating
5 out of 5
5
Simple yet tough
on August 24, 2018
Posted by: sellie
Verified Purchase:Yes
I hate bulky phone cases, but if you drop the phone - you have to protect it. I was resistant to purchase an Otterbox just because theyre known to be pretty thick, but decided to get one and was surpised it wasn't as big. I got the mint colors and love it, very understated and neutral. Love the feature of the charger area, keeps it protected when you aren't using it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great purchase
on October 7, 2018
Posted by: Angel2010
Verified Purchase:Yes
Second purchase and I love it. It’s durable and not to bulky. I have a two year old that loves to grab my phone and as much as she grabs it, she drops it also. Knowing I have it secured with my case, makes me feel relieved.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Wouldn't have an iPhone without an Otter Box case.
on October 16, 2018
Posted by: MACATTACK54
Verified Purchase:Yes
This is my second Otter Box cover. First was on an iPhone 6 and now on my iPhone 8. Without a case, these iPhones are too slippery and difficult to handle safely. The Commuter Series is both tough to handle most all bumps and slight drops, plus it's attractive and will stay in your pocket without slipping out.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Good case
on June 7, 2019
Posted by: Brad
Verified Purchase:Yes
The case is a good case but can be a little slippery to handle due to the rigid case finish and tends to slide easily on smooth bench tops tables. Maybe look at integrating sections of the flexible grippier section through the rigid part of the case to correct this issue.
I would recommend this to a friend!
Response from otterbox.comBy OtterBoxCustomer Service TeamJune 11, 2019
Hi Brad,

We're so sorry that Commuter has been slipping up lately! We'd love to help you get a grip on things. We partner with an awesome company called PopSockets. We're confident they'll give you a secure grip, making daily phone tasks effortless. Please feel free to check them out at https://www.otterbox.com/en-us/pop-grips?sz=16.

Although a change in the Commuter case isn't on our road map, we'd love to pass your ideas up the ladder for future consideration. If you have any other questions or concerns, we're here to help! Feel free to give us a call at 1-855-688-7269.

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Spoiled by the Defender
on January 23, 2020
Posted by: CenCali
Verified Purchase:Yes
My recent purchase of the i8 prompted me to replace an OtterBox case that had previously served me well. With the Defender, I really never doubted that my i5S would survive a fall. Now, with the Commuter, that fear is more real. I must add, however, that the touch sensitivity on the latter OB product is better, to the extent that I can use a stylus again.
It is a trade-off; one that I am happy to explore.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
sturdy case
on April 28, 2020
Posted by: ROBERT
Verified Purchase:Yes
fine, good looking case, but unfortunately does not come with an essential screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great product
on May 8, 2020
Posted by: Jake
Verified Purchase:Yes
As always, great product. One small flaw, the opening for the iPhone symbol does not match the actual placement of iPhone symbol on the latest SE.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great purchase
on May 8, 2020
Posted by: Louise
Verified Purchase:Yes
Great case BUT the Apple logo on my SE 2nd gen is not lined up with the circular opening of the case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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