Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
345
4 Stars
76
3 Stars
33
2 Stars
24
1 Star
28
87%of customers recommend this product.
(
393 out of
450)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Posted by: Azart
Verified Purchase:Yes
The phone cover is sturdy and well made. Easy to install too
Written by a customer while visiting otterbox.com
Posted by: Maxwell
Verified Purchase:Yes
Great cases and protection. I always use otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: EmKhe
Verified Purchase:Yes
Absolutely Elephant Proof! Your marketing Dept. should run over one of these cases with a truck! Pretty sure it will keep the phone from damage! The belt clip may succumb to the pressure, but not the phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sam Spade
Verified Purchase:Yes
Outstanding product! I replaced the original Otterbox I purchased when I purchased my iPhone several years ago.
Written by a customer while visiting otterbox.com
Posted by: Peter B
Verified Purchase:Yes
Very protective cover but hard to install thought I was going to break the phone working the cover over the last corner.
Response from otterbox.comBy Customer Service, October 9, 2025
Hello Peter! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Beautiful but no screen protector. I would have given it a 5 star rating if it had a screen protector.
Written by a customer while visiting otterbox.com
Posted by: Luigi
Verified Purchase:Yes
The frame is a hard plastic and is rather heavy but otherwise decent
Response from otterbox.comBy Customer Service, December 1, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Sheila
Verified Purchase:Yes
Love the new case. I had worn out my old Otter. the only feature that is not as 'smooth' as my old case: the flap that covers where the recharger inserts. my other cover didn't even have a flap. with new one, I have to hold phone upside down and also hold flap back with my thumb. Not a big deal, just different. I feel like Otter protects my phone better than any other case! Thanks for great quality.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com