Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4
(512 Reviews)
Rating breakdown 512 reviews
5 Stars
349
4 Stars
76
3 Stars
35
2 Stars
24
1 Star
28
87%of customers recommend this product.
(
397 out of
455)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Posted by: Anonymous
Verified Purchase:Yes
My commuter otto box is working out very well. I use to have a defender otter box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jennifer
Verified Purchase:Yes
Dissappointed the case was not the rubberlike easy to grip material like the Otter Box cases I have purchased with a new phone in the past.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 18, 2025
Hello, Jennifer! We’re so sorry to hear about the trouble with your product. The Defender Series is the case with the outer rubber slipcover. Please reach out to us via chat if you need further assistance with this!
Written by a customer while visiting otterbox.com
Posted by: Azart
Verified Purchase:Yes
The phone cover is sturdy and well made. Easy to install too
Written by a customer while visiting otterbox.com
Posted by: Maxwell
Verified Purchase:Yes
Great cases and protection. I always use otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: EmKhe
Verified Purchase:Yes
Absolutely Elephant Proof! Your marketing Dept. should run over one of these cases with a truck! Pretty sure it will keep the phone from damage! The belt clip may succumb to the pressure, but not the phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sam Spade
Verified Purchase:Yes
Outstanding product! I replaced the original Otterbox I purchased when I purchased my iPhone several years ago.
Written by a customer while visiting otterbox.com
Posted by: Peter B
Verified Purchase:Yes
Very protective cover but hard to install thought I was going to break the phone working the cover over the last corner.
Response from otterbox.comBy Customer Service, October 9, 2025
Hello Peter! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Beautiful but no screen protector. I would have given it a 5 star rating if it had a screen protector.
Written by a customer while visiting otterbox.com