Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4
(512 Reviews)
Rating breakdown 512 reviews
5 Stars
349
4 Stars
76
3 Stars
35
2 Stars
24
1 Star
28
87%of customers recommend this product.
(
397 out of
455)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Posted by: Castorag
Verified Purchase:Yes
The big problem here is that the slot in the case doesn’t allow room to put the charging cable in place, so I had to take the case off. I’m going to have to cut the slot bigger.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 17, 2024
Hello! We are so sorry you are experiencing issues with charging with the Commuter Series case on your device. We design the cases to accommodate both our charging cords and charging cords designed by the device manufacturer. If our Customer Service Team may assist, please do not hesitate to give us a call or reach out via chat as we are happy to help!
Written by a customer while visiting otterbox.com
Posted by: T Bosco
Verified Purchase:Yes
Pro Max Defender provides superb device protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sally
Verified Purchase:Yes
I’m getting older and I needed a more sturdy case to protect my phone. The OtterBox has worked perfectly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jjcn
Verified Purchase:Yes
It’s a good case but I don’t like that the plastic comes apart from the soft part because it doesn’t stay together at all. Need to make it one piece
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, April 16, 2024
Hello! We hope that the great protective nature of the Commuter Series grows on you with time and with use. Please reach out to our CS Team by phone or via chat if we may assist with any questions!
Written by a customer while visiting otterbox.com
Posted by: Mrs D
Verified Purchase:Yes
Great phone case it keeps your iphone safe and protected !!!
Written by a customer while visiting otterbox.com
Posted by: Mike U
Verified Purchase:Yes
This product is perfect for what I need. It’s tough and provides the best protection for my phone. I love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bad product
Verified Purchase:Yes
Poor quality product, it broke in less than two weeks. It is not durable. I do not recommend it.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 5, 2024
Hello! We are so sorry to hear that your Commuter Series case broke. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have an amazing warranty!
Written by a customer while visiting otterbox.com
Posted by: Emily
Verified Purchase:Yes
I love my otter box case. It fits snug on the phone so it can be difficult to get the case back off. The color choices are great not just boring black.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com