Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4
(492 Reviews)
Rating breakdown 492 reviews
5 Stars
339
4 Stars
71
3 Stars
32
2 Stars
22
1 Star
28
87%of customers recommend this product.
(
387 out of
443)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Posted by: Steven
Verified Purchase:Yes
Case works great, no hassle and perfect fit for my daughter.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I love Otter Box cases. They are the most durable phone cases on the market. And they have bunch of pretty colors too. You can create your own case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jeremy S
Verified Purchase:Yes
I have had the commuter series case for every iPhone I’ve had for years. It’s hands down my favorite. It didn’t seem to be available right away for the 13 Pro Max. So when I saw it I grabbed it. It’s exactly what you’d expect if you’ve ever had a commuter series case. But I didn’t read the fine print and found that it is not MagSafe compatible. I’m bummed because I’ve already bought into the MagSafe ecosystem. Now to use it I have to take the case off. I’m back on the search for the perfect MagSafe compatible case.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, January 6, 2023
It's great to know the Commuter Series case has been your go-to throughout the years and different devices, and we're sorry to have disappointed you with its lack of complete compatibility with Apple's MagSafe ecosystem.
Although this model doesn't have any internal magnets to help facilitate a "locking" connection, we do make several others to meet this need, all of which you can check out through the following link. And definitely give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!
MagSafe-enabled cases for iPhone 13 Pro Max:
https://www.otterbox.com/en-us/iphone-13-pro-max?prefn1=shortFeaturesDescription&prefv1=MagSafe
Best,
OtterBox Customer Support
Although this model doesn't have any internal magnets to help facilitate a "locking" connection, we do make several others to meet this need, all of which you can check out through the following link. And definitely give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!
MagSafe-enabled cases for iPhone 13 Pro Max:
https://www.otterbox.com/en-us/iphone-13-pro-max?prefn1=shortFeaturesDescription&prefv1=MagSafe
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Not nearly as protective as the defender series. No cover over phone screen.
Response from otterbox.comBy OtterBox, Customer Service Team, January 23, 2023
Hi there! Sorry for any disappointment you've experienced with the Commuter Series case. You're correct in saying this case doesn't feature a built-in screen protector, but we ensure this case is seamlessly compatible with any of our trusted screen protectors for those who want that next level protection. The Commuter Series is our two-piece case as opposed to the Defender Series' three-piece makeup. If you're unhappy with this case and it's still within the 30-day return window, we'd be happy to set up that return for you and help you get a case ordered that's more to your liking. Just give our Otters a call at 1-855-688-7269 and they'll be able to assist you further.
Best,
OtterBox Customer Support
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: TracyG
Verified Purchase:Yes
I only use otterbox for my phone cases. They provide the very best protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Zzeck
Verified Purchase:Yes
It was a pretty color and seems like a good case. Fit well
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bbox
Verified Purchase:Yes
Had a issue with my original case. It worked great but had a issue with wear and tear. Replaced for free no questions asked. New one is working great as well
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bonnie
Verified Purchase:Yes
The Otterbox is just so substantial and needs to be to stand up to the abuse it gets from my husband. He has dropped it, lost it on the side of the road and the case has stood up to it all.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com