Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4
(492 Reviews)
Rating breakdown 492 reviews
5 Stars
339
4 Stars
71
3 Stars
32
2 Stars
22
1 Star
28
87%of customers recommend this product.
(
387 out of
443)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Customer Rating
4
Good but not the Best ; i.e. the Defender is bette
on September 18, 2021
Posted by: FaithMO
Verified Purchase:Yes
So I’ve had this case for a little over a month now. I’ve only used Otterbox cases exclusively on my two iPhones now for the past 4 years. I was always pleased with my Defender Case. Great warranty, quality, customer service. The Commuter has not left me with the same feelings. I do still like it and would still recommend Otterbox as a trusted brand to anyone but I find this case to be too slippery. Possibly due to my color choice (pink), I find the rubbery part of the case stains super easily. Next time I would have chosen to get the Defender case or a case with a Popsocket attached maybe?. The Defender is WAY More sturdy for sure. Overall though, im satisfied with what I paid for and it has protected my device so no complaints.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Richardd Strahle
Verified Purchase:Yes
Excellent service......................................................................
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Peter
Verified Purchase:Yes
If you need the best protection cover for you phone OTTER is the one to look at first - always. It might cost more than the competition but it's worth every dollar. The fit and finish is #1.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Grumpy_Nate
Verified Purchase:Yes
The rubber part was a pain to line up to snap the shell in. A few times i thought it wasn’t going to fit. Was ready to give up and demand a refund. But it finally lined up. This is the worst case for taking your phone out of and back in. Once you get it in correctly it seems like it definitely will protect the phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 11, 2021
Hi there!
We're sorry to hear about your frustration with your Commuter Series case! We greatly appreciate your feedback, and we'll be sure to let our design team hear about your troubles. If you run into any other issues with your OtterBox, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Commuter Series case! We greatly appreciate your feedback, and we'll be sure to let our design team hear about your troubles. If you run into any other issues with your OtterBox, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Spinner
Verified Purchase:Yes
I put a F3 mettle backing plate on so it works well with the Bike.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Charlie Cody
Verified Purchase:Yes
I purchased a new case to compliment & protect my new phone; I am very pleased with the appearance & fit. Ordering online was convenient with quick delivery.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brutus13
Verified Purchase:Yes
Bought this for my husband as a replacement. Great case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pilot Grandma
Verified Purchase:Yes
I am happy with the case as it it more substantial than my previous one and protects the edges of my screen protector. The color is as shown but I was hoping it would be more noticeably purple.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com