Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4 out of 5
4.4
(512 Reviews)
Open Ratings Snapshot
Rating breakdown 512 reviews
5 Stars
349
4 Stars
76
3 Stars
35
2 Stars
24
1 Star
28
87%of customers recommend this product. 
(
397 out of 455
)
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Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Customer Rating
5 out of 5
5
Perfect balanced
on April 13, 2021
Posted by: Jackie37
Verified Purchase:Yes
Fits great and protected case it replaced the defender which still works fine,. Just due for a change.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Durable Case
on April 15, 2021
Posted by: EmilyB
Verified Purchase:Yes
This case replaced an old one out of warranty that I had for almost 10 years! I love that this product is durable and doesn't have to be replaced every few years.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Really great for the money!
on April 28, 2021
Posted by: Lilyray
Verified Purchase:Yes
I love the relief I feel when i drop my phone and know it’s safe! I also Love the colors.sage and foam green
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Solid Phone Case
on May 6, 2021
Posted by: Kiki
Verified Purchase:Yes
Bought this phone case about a month ago and I have since dropped my phone on concrete. The case absorbed the blow when it landed on a corner and protected my phone from ANY damage! I only wish this came with a screen protector as well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Incomplete Information
on May 7, 2021
Posted by: Falcon
Verified Purchase:Yes
I had to return this item because it would not fit any of the holsters offered by otter box. If you don’t need a holster this is a good product.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 10, 2021
Hey Falcon,

We're sorry to hear this. Just to confirm, were you using a holster from the Defender Series or the Encased uniVERSE Belt Clip Holster? The holster from the Defender won't work with the Commuter Series, but the Encased belt clip will! Please give us a ring at 1-855-688-7269 for further troubleshooting or assistance!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Excellent product
on May 18, 2021
Posted by: Stan
Verified Purchase:Yes
I feel secure knowing that my phone is safely encased in its protective Otterbox. I am glad that I purchased it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Good support but I wed to upgrade
on May 23, 2021
Posted by: Bob1709
Verified Purchase:Yes
I bought a month ago and have had glass replaced due to drops. I should have purchased the beefier model as computer doesn’t do as well whe phone dropped
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
I love this case
on May 24, 2021
Posted by: FunNSun
Verified Purchase:Yes
I bought this phone case about a month ago and love it so far. The color is beautiful (turquoise), and I love that it is skinny enough to fit in my pocket! I’ve dropped my phone a few times and the case has protected it well! So far so good!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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