Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Average customer rating
4.4
(512 Reviews)
Rating breakdown 512 reviews
5 Stars
349
4 Stars
76
3 Stars
35
2 Stars
24
1 Star
28
87%of customers recommend this product.
(
397 out of
455)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max - Riveting Way
Posted by: Army wife
Verified Purchase:Yes
Beautiful color blue. Great case makes phone much easier to handle.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marshall
Verified Purchase:Yes
Ballet pink? The hard plastic yes, but the rubber part is a bit more on the mauve side of pink. Plus, there is not a screen protector built in or included, which is a must! I would have returned it, but I would have had to pay for the return shipping.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 11, 2021
Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the color of your OtterBox, and we'll be sure to get it passed up the ladder to our design team. While this case style has never included a built-in screen protector, our Defender Series for this device does. Check that case out here: https://www.otterbox.com/en-us/iphone-se-2nd-gen-and-iphone-8-7/77-56603.html#start=1
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the color of your OtterBox, and we'll be sure to get it passed up the ladder to our design team. While this case style has never included a built-in screen protector, our Defender Series for this device does. Check that case out here: https://www.otterbox.com/en-us/iphone-se-2nd-gen-and-iphone-8-7/77-56603.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: DMMLI
Verified Purchase:Yes
I was constantly dropping my phone and needed a case that would with stand that. Otter did the trick and is truly amazing. Not only is it good for keeping the phone safe it is also water resistant!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dina
Verified Purchase:Yes
I love the double layer protection yet it isn't too bulky either. Great phone case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Barb
Verified Purchase:Yes
This case, as with all the other ones, was way too big and I sent it back! I honestly don’t think there is a case out there to fit my Apple IPhone SE. Apparently, it’s an older model, and is a small phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 19, 2021
Hi, Barb!
We're sorry to hear about your disappointment with your Commuter Series purchase! It sounds like you might be using the first iteration of the iPhone SE which is a bit smaller than the iPhone SE (2nd Gen). The good news is, we do still have some cases available for that device. Check those out here: https://www.otterbox.com/en-us/iphone-se
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Commuter Series purchase! It sounds like you might be using the first iteration of the iPhone SE which is a bit smaller than the iPhone SE (2nd Gen). The good news is, we do still have some cases available for that device. Check those out here: https://www.otterbox.com/en-us/iphone-se
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: iphoneuser483
Verified Purchase:Yes
The color is a bit darker than I had hoped (indigo--looks closer to black than purple) but I'm a long-time Otterbox user and this one is just what I needed to protect my phone. As a nurse, this case is easy to clean, and I like that it doesn't make the phone bulky!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ice man
Verified Purchase:Yes
Like it that’s all I can say for the moment got to get on the slopes POWDER
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BobW
Verified Purchase:Yes
Replaced one that was over five years old and starting to peel. Perfect fit and great protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com